Name: Extended Stay America Suites - Houston - I-10 West - CityCentre
Address: 11175 Katy Frwy, Houston, us
Rating: 6

About the Property

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room at Extended Stay America - Houston.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea.

Convenient Amenities and Services
Benefit from complimentary weekly housekeeping, laundry facilities, and free WiFi. Plus, the 24-hour front desk is always available to assist you during your stay.

Experience comfort and convenience at Extended Stay America - Houston - Katy Freeway - Beltway 8. Book now for a memorable extended stay experience.

Important Information

Check-in & Out

Check-in

Check-out11:00 AM

Property Notes

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Guest Reviews

Good208 verified reviews

AI Summary

Guests highly rate the clean and frequently praise the great location.

Select topics to read reviews

Bonhomme

Verified booking

solo_traveller

Standard Room

Stayed in Jan 29, 2026

"Very Good"

Very Good

7.0

Helpful?

Bonhomme

Verified booking

solo_traveller

Standard Room

Stayed in Jan 26, 2026

"Excellent"

Excellent

8.0

Helpful?

Jesus

Verified booking

couple

Standard Room

Stayed in Jan 24, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Oscar

Verified booking

extended_group

Standard Room

Stayed in Jan 19, 2026

"Strange things happen during the graveyard shift at this property."

Good

1.0

good location. comfy room

I notified the property that I would be a late check in, after midnight. When I arrived I could only get as far a the door to enter the property and it was locked. A sign instructed me to use the phone next to the door to notify the staff that I arrived. Phone didn't work. I got the "you have reached a number that is no longer......". It was hell but I finally got in. I was asked for items such as ID/payment and the concierge went into a closed room with my items to handle the transaction. He comes back out with paper work for me to sign and again disappears into the closed room. I am not a fan of letting certain items with sensitive information out of my sight. He could have easily rolled up the steel current and handled all this. Then I was given a room that someone was already in. My apologies to the lady I awoke when attempting to get into to her room (232). I think we were both very startled. I went back down stairs and informed the concierge out what happened. Then I was told, "stay here while I go locate a room that is not occupied". How do you not know what room you have issued out??? He then got into the elevator and disappeared. He returned later, by this time I am about to pass out on the chair in the lobby, He says, I'm pretty sure I found you one. He goes into the closed room and brings me a new key card. I go back up to the new room and the door opens. Room is hot and muggy. Grrrrr!!! Shortly after being in the room, The concierge calls the phone in the room and ask me "how is the room? Is everything good? No one is in the room, right?" WHAT???? Is this really happening??? After about an hour, the temp in the room got to where i could a least fall asleep. In my opinion, there is some funny business going on at this property during the graveyard shift.

Helpful?

ELIZABETH

Verified booking

couple

Standard Room

Stayed in Jan 19, 2026

"Excellent"

Excellent

8.0

Helpful?

Rocha

Verified booking

solo_traveller

Standard Room

Stayed in Dec 28, 2025

"Exceptional"

Exceptional

9.0

Helpful?

Deodato

Verified booking

family_with_children

Standard Room

Stayed in Dec 10, 2025

"Was okay"

Exceptional

9.0

Clean no complain

The elevator was not working

Helpful?

SHANTELL

Verified booking

couple

Standard Room

Stayed in Dec 5, 2025

"Excellent"

Excellent

8.0

Helpful?

Deodato

Verified booking

couple

Standard Room

Stayed in Nov 25, 2025

"Nice people clean place"

Exceptional

9.0

Clean

elevator is broken!

Helpful?

mary

Verified booking

extended_group

Standard Room

Stayed in Nov 17, 2025

"Did not stay there. Very unhappy with booking.com. Unreliable"

Good

1.0

Nothing

The entire hotel smelled like mold & mildew. Eyes started burning when I walked into the room

Helpful?

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Extended Stay America Suites - Houston - I-10 West - CityCentre

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Queen Studio - Non-Smoking

Amenities

Studio with 2 Double Beds - Non-Smoking

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Very Good"

"Excellent"

"Exceptional"

"Strange things happen during the graveyard shift at this property."

"Excellent"

"Exceptional"

"Was okay"

"Excellent"

"Nice people clean place"

"Did not stay there. Very unhappy with booking.com. Unreliable"