La Mata Azul Beach 2

La instalación en sentido general mjy limpia y muy tranquilo

Location was great: close to the restaurants & beautiful sandy beach with shallow water. Chucherria on the way to the beach was a great bonus! Amazing view from the terrace and complex grounds. Lovely pools. Shops not so far away. Apartment is cozy and comfortably decorated. It has pretty much everything you need for your stay and day to day needs (may be not in the best shape, but you don't expect that brand new things will be provided to each guest). It has beach umbrella as well (bare in mind: beach towels are not provided). You can even find some board games!

Place was not cleaned when we arrived: dirty showers, sinks, counters, dishes & oven, sock under the bed. Pillow cases & duvet covers were nice quality, however sheets were synthetic with obvious signs wear & tear (including holes), it more looked like a mattress covers rather than sheets. Felt disgusted. Beds are ok, but I wouldn't call it comfortable, especially for a long term stays. Issues were raised with hosts & keyholder, but no one wanted to take responsibility for it. It's unacceptable, taking into account that I paid more than average price for our stay and cleaning fee was double the standard for this area. Communication not the best and takes a while prior you hear (or not hear) a response. Although complex is great: has couple of pools & playground, it doesn't seem to be child-friendly. Security guard was giving out to all kids who were playing games (ball, rocket etc) in the pool or making a noises louder than normal (I'm talking about day time). It was a bit weird and lots parents were surprised. Left a bit unpleasant impression. Jacuzzi and sauna were closed, seems that they're open only during the winder season. But I guess you can leave without it during hot days. In general: this place has a good potential if someone is going to resolve few issues (like cleaning service, beds comfort and I would suggest to improve towels quality, also looked quite exhausted), but I won't give another attempt.

The pools and inside playground and lush gardens were really nice. Unfortunately the pools weren’t heated and it was quite cold at the time we were there. But still very beautiful. The apartment was well equipped, although the bed in the extra rooms weren’t the most comfortable. You had sun the whole day on the balcony which was really nice.

Cold pools. Uncomfortable bed in extra room.

Lovely apartment in an amazing locatiion. Great gardens and pools. 5 mins walk to an amazing beach, restaurants and bars.