MERAVIA Leonardo Limited Edition - Adults Only

The staff was extremly polite and nice

The staff (with the exception of one manager) were lovely and very helpful. The food was also good.

The “sea view” we paid extra for was not provided; instead, the room had a view of a building, as shown in the photos. When we raised this with reception, we were offered a room change for only one of the two nights, which we declined, as our intention was to relax rather than move rooms mid-stay. Housekeeping was also below standard. The floors were not properly mopped with dirt on the floor, which is evident in the photos provided. However, the most unusual and uncomfortable experience occurred on our last night, when one of the managers unexpectedly called our room to ask how we would rate the hotel and whether we would give it a score above 9. We politely declined to answer. But the same question was repeated during checkout pressuring us to say what the rating would be. This felt unprofessional and is not what one would expect from a hotel claiming to be 5-star. Overall, while the facilities are in place, but the hotel requires improvements in service consistency and professionalism to truly meet 5-star standards.

The hotel was new, facilities were good

For a five star hotel you’d expect so much more. First: Room cleaning needs some serious improvement. The housekeeping staff barely cleans the room, leaving dirty spots everywherre. They don’t dust, they don’t clean the bathrooms. They only make your bed and bring new towels. During our stay the power cut off and the hotel didn’t have a generator and as such we were left without power for half of the day. We specifically asked in the reception so they clean our room because due to the power outage we couldn’t click the button for room cleaning. We came to a dirty room later on the day as the reception didn’t bother to pass the info to clean our room. When confronted regarding the power outage they didn’t care and said our generator is broken and we can’t so anything. Room service is bad. Microwaved pasta and cold chicken fillet. Staff barely knows english. Restaurants are overpriced and the food there is not good. The beach is underdeveloped. Serious construction is needed there.

ריזורט מדהים, שירות מצוין, חדר עהק ומפנק עם נוף לים והמלון היה מלא עד אפס מקום וזה לא מורגש בגלל ריבוי הבריכות המפנקות. אין מסביב לאן לצאת. יותר מתאים לחופשה שלא יוצאים מהרי,ורט גם בלילה

Schoon, netjes, van alle gemakken voorzien en vriendelijk personeel

Is wat verder van bv een gezellige boulevard af. Maar met een auto goed te bereiken

Amazing staff with the welcoming drink. A special touch noticed my hudbnd'd birthday and surprised with a bottle of vine.

Bathroom, to small. And we do not like the part of the toilet (washing cabinet) in the room, but that is just our style :)

Quiet

No real beach access