P.K. Mansion

The property is in a good location (just off the main strip on a quiet street). The staff were amazing helping us book a tour for a day and our transfer to Phuket. Rooms were big and spacious with a large bathroom and balcony

Shower only had cold water. Room was a little outdated but no real issue

Very nice location Nice rooms Nice friendly staff

The location is great very central to everything. The rooms are spacious and had everything we need. Bed was clean

It was a bit run down, holes in the walls and electric sockets hanging out. Cleanliness of the bathroom wasn’t great, still sand from previous guests in shower room had some dust but wasn’t too bad

The room was large and clean and the location was perfect, very close to Ao Nang beach and with plenty of restaurants, bars, 7 elevens, and pharmacies nearby. Overall my stay has been very comfortable

Everything was pretty much okay, I'd just improve the room lighting a little bit.

Location

Terrible customer service! The doorknob in the bathroom was broken and i got stuck in there for 20 mins. When we told them about the situation they laughed in our faces before calling someone to help us. Obviously we were mad at how unserious they were about the situation and we asked for them to make up for the inconvenience. Instead of offering their apologies they proceeded to look at us up and down and probably bad mouthed us in thai. Overall they were just rude about the whole situation, unwelcoming and unaccomodating. We asked for a refund for the 2 remaining nights, packed our bags and left. As for the room, it's quite basic, the fridge doesn't work that well, mold on the ceilling, the A/C shut it self off in the middle of the night and was dripping onto the TV underneath. Big fire hazard. Only positive aspect is the balcony. Please stay away from this place and spend your hard earned money elsewhere.

No noise from the street, clubs, bars was a plus considering the location being so central. The air con worked well and the service from the people who worked at the reception was always smiley and they also gladly accommodated my change of plans.

Having stayed in many places in Thailand, I know to never expect anything before arriving at any accommodation; this hotel was testament to that. The place is extremely old, outdated and seriously needing some love. The view is no longer, now blocked by an (abandoned?) building site, the pictures make it look really comfortable and homey but it really wasn’t. The room is missing a lot of things, a functioning TV, a fan, a bin in the bathroom (despite the Thai standard of not putting toilet roll in toilet), alongside many other basics. The WiFi is very unreliable. Mosquitoes kept respawning in the room, I would kill at least 20 every single night before sleeping (we kept everything closed the whole time), at least it wasn’t bed bugs. The towels are at least 30 years old. The walls are very thin, you could hear the rats in between the walls during the night. I could say a lot more.

The location is excellent, close to all the bars, restaurants and a short walk to the beach. The staff were fantastic, extremely helpful with advice and planning of trips. For the price there’s not a lot to dislike.

Possibly could have done with a kettle, coffee etc in the room, but a small issue.