Cumbria Spa Hotel 3* Sup

El personal,sobre todo los camareros de la cafetería. Un encanto.

Qué la piscina no estuviera abierta con el calor que hacía

Para acceder de noche al hotel tuvimos que entrar por el garaje, puesto que el portal no abría

The room size was excellent, and the hotel was very clean and well maintained throughout our stay. Housekeeping was of a high standard, and the towels were changed daily. However, we believe some attention should be given to the choice of detergent or fabric softener, as the smell of the towels was not particularly pleasant.

Breakfast was very limited, with a poor selection of food. The overall offering did not meet the standard we would expect from a hotel of this category, and hot items such as eggs were always cold. In addition, the staff did not provide much guidance or information regarding the breakfast service, leaving guests to figure things out on their own. The spa facilities were in very poor condition, particularly the sauna, which was far below expectations. While it is clearly stated during the booking process that spa access comes at an additional cost, we found it unreasonable that, in addition to the €12 per person entrance fee, guests are also required to purchase a mandatory swimming cap for an extra €3 per person. Considering that the spa consists of only one pool and two saunas, this additional charge feels unjustified. Furthermore, access is limited to just one hour, which further reduces the overall value and enjoyment of the experience.

La atención del personal excelente, la ubicación, también está bien, hay que caminar unos 15 min para llegar al centro. Parking incluido en el precio y desayuno excelente. También comimos en el restaurante del Hotel el dia de la llegada y la relación calidad-precio en la comida extraordinaria. Todo super bueno!

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