LAM Chocolate - AC - SKYVIEW

Great modern apartment, good views and facilities

Booked for three but only provided towels and bedding for 2.

Všetko bolo perfektné ďakujeme

Avoid this property - or probably anything starting with LAM. - There is no real self check-in. We arrived by air after midnight and were left outside in the cold at 1:30 AM after traveling since 10 AM the previous day, because nobody reviewed our rental check-in form, even though everything had already been paid for, including an extra €100 deposit(we picked an apt with self check-in for this exact reason and wrote a short message to the property that we'll arrive very late) - The check-in instructions are excessive. You receive an A4 page full of penalties, starting with a potential €200 fine, followed by a painstakingly detailed inventory of towels! (€10), blankets (€20), and several other common items you may be charged for if you happen to damage them, followed by another gdrive link to an even more extensive document with additional fines and penalties. To top it all off, they end with: “coffee and *toilet accessories* are provided *as a courtesy* to guests.”, imagine the mind that put all of that together and thought, well, that looks all-right We did not receive a refund for our "one night" in the middle of the week, but let me put that aside. We rent out 12 properties ourselves here on booking and have met and spoken with probably more than 50 hosts in person over the years. To the person running this business, you are a mere burden with a wallet attached. They are in it for the money and money only, business model executed without a soul, you are there to pay their rent or mortgages, please do not support this type of operation

- Rude host / the business operating this apartment - 100EUR deposit not advertised - Should not be called self check-in, no way to check-in after 22:00 and most importantly, they do not care - Book if you want to feel like you are only there to pay someone else's rent or mortgage

Отличное расположение квартиры, дизайн красивый. Шикарный вид с балкона

Soweit ist man leider nicht gekommen. Hotelzimmer war bezahlt. Meine Freunde waren mit ihren Kindern dort nach einer 8 stündigen Bahnfahrt. Die Kaution durfte nicht bar bezahlt werden. Der Support war zwar höflich und sachlich aber in keiner Weise hilfreich. Wir erwarten die Rückerstattung der kompletten Hotelkosten - das wäre fair und rechtmäßig. Effektiv hat man das Zimmer bezahlt, dann wird storniert, weil Barzahlung nicht angenommen wird. Das Geld für das Zimmer wird dann einbehalten. Absolut nicht tragbar und nicht korrekt.