The Strand, 1BR Oceanfront, 4ppl

Fantastic

Water went down slowly in bathroom sink .Using code

I like that the hotel was near a lot restaurants- walking distance. Great hospitality!

I didn’t like that the hotel had just one small pool and one jacuzzi. The gym machine a lot them didn’t work and it was hot in the room. At the bar there’s was just one person attending and we had to wait long periods for our drinks and food. The room tv control was missing batteries. The shower curtain was dirty and moldy. Also the room didn’t had regular coffee machine, it’s had a Keurig Single cup coffee so we had to buy those expensive coffee cups. Not happy about that.

The location on the beach was great and was a good value. The unit was clean and had everything we needed!

First, uopn receiving the code we proceeded to rental location, but the check in procedure was not clear. The front desk clerk was extremely condescending when we asked if we were at the correct location. We tried to call Both phone numbers for Empire properties and never got anyone to answer and no call back after leaving a msg. Back to the front desk, we showed receipt and confirmation with the unit number 1053 and we were then told to go to another address. Once we arrived at the other address, we found out it was the location was for Empire. The instructions should have been more specific and the front desk should not have acted like we were not welcome!! Also, the white wrist bands left for us in the unit had no instructions at all as to why they were there and what they were to be used for but you would charge $25 for each band if not left in the unit. So as a result, we had no idea what to use them for.

Nothing !

I don’t know whose fault it was, maybe the hotel but mostly Booking.com. But the room I got was an air B & B , no bedding, no towels, no toilet paper. I did not agree to this and it should have been stated, left the hotel 20 minutes after arriving. I stayed her several years ago and the room was excellent, breakfast was included, it was a very good experience, very disappointing

The room had everything we needed, ice maker, washer and dryer and, full kitchen. The location was really convenient. I would stay there again, overall great experience.

I didn't like that, I wasn't told that it was an Airbnb. Which it doesn't matter that it was, I just wish they would've of given more details about it and how everything works, meaning the wrist brand and the access pass. I was there 2 days before I found out that the access pass is used to re-enter the Hotel when coming from the pool/beach.

Good location, and a great view. Perfect for two people.

The shower/tub could use an update. It was okay

The view was amazing. Very quiet and peaceful.