Port D'Andratx Family House, Swimming Pool & Jacuzzi 10-22 people

Nada solo que estaba en andratx

Las instalaciones..humedades .grietas. Sucio.lleno de ropa por todo zapatos .restos de comida en la nevera .. no tuvimos luz durante la estancia ya que nos tuvimos que ir un día antes..mal atendidos..sin poder poner la calefacción..sin poder cenar patetico..

Habían camas suficientes y bastantes baños para que la gente estuviese bien atendida

por donde empiezo... Habia pollo chamuscado dentro del horno, el baño de la casa planta baja no tenía luz (dejaron el cuadro y los enchufes desmontados ahi en medio), es incomodísimo que esté repartido en 3 apartamoentos diferentes ya que las salas eran enanas y no habia un espacio donde poder juntarnos todos bien. Hay una grieta bastante sospechosa( como arquitecta recomiendo un seguimiento porque se va a caer la casa) en la sala planta baja. Se nota que los dueño viven arriba ya que esta todo lleno de articulos personales. No hay parking, solo para un coche. Y nos cerraron TODOS los accesos a la terraza de abajo, solo podiamos salir por la puerta principal y dar toda la vuelta.

La villa lo tiene todo, la pena es el estado en el que esta.

Nuestra estancia no fue satisfactoria debido a varios problemas importantes que afectaron el uso de las instalaciones y la comodidad general. La piscina tenia un aspecto deplorable. Aunque se nos informó que había sido tratada y limpiada, la depuradora no funcionaba y finalmente nunca fue reparada ni se realizó la limpieza prometida. El jacuzzi tampoco pudo utilizarse, por las mismas razones. Nos indicaron que el técnico acudiría dos veces para solucionar el problema, pero solo vino una vez y con 6 horas de retraso, no pudo hacer nada y el jacuzzi ni lo toco. El reembolso ofrecido (150 €), el cual NUNCA SE REALIZO, no compensa adecuadamente la pérdida de uso de dos de las principales instalaciones durante más de la mitad de la estancia. Además, detectamos otros detalles de mantenimiento y limpieza que deberían mejorarse: Los armarios estaban llenos de ropa, sin espacio suficiente para nuestras pertenencias. Varias puertas tenían los picaportes rotos. Algunas sillas estaban en mal estado, con riesgo de romperse. En general, la experiencia estuvo muy por debajo de lo esperado y de lo que se anunciaba en la plataforma.

The accommodation is well-located, with a pleasant walk leading to Port Andratx harbor. The pool and garden area is spacious and attractive, providing ample room for spending time with large groups. The house is privately used throughout the year, which means the kitchens are very well-equipped.

However, the property is not well-maintained. Due to its private use during the year, the upper apartment, in particular, contains many personal belongings. Nearly half of the beds are children's bunk beds located in the basement. While we don't necessarily mind the personal items or the bunk beds, we expected more given the price.

Location to local beaches. Backyard is prettt.

Listing said it can hold 10-22 people, has a/c and jacuzzi. Hey you can’t use the a/c unless absolutely necessary- we had 6 children under 6 and we opted to use fans instead, but if you use too much energy the power shuts off. Which it shut off probably every 30 minutes. Can’t use the jacuzzi if you want to use a/c, pool was dirty upon arrival along with a lot of broken furniture I’m the back yard, personal items all over the upstairs apartment (not even locked away) there are cameras throughout the house but they are covered- that was NOT disclosed and also we don’t know if they are recording audio, etc. NOT OKAY. Also reached out to host to ask for a reasonable refund to which she stated she could only refund me a little bit because energy prices are high… sorry we pod a lot of money for 14 people to stay and did not get our moneys worth, their electricity bills are not our problem. Maybe disclose you have problems with electricity before stating that you’re capable of hosting large groups of people, or don’t host people and keep your electricity bill down.

We loved the size of the property and how much space there was. The fact it was home from home and had everything available to us especially in the kitchen. The host had excellent communication and always tried to accommodate us. The outside pool area was good especially the Jacuzzi was amazing. Amazing views from all parts of the villa which were breathtaking.

Not all the beds were comfortable, luckily the time we were there hosts were away so we did have the whole house so we made it work. The electricity kept tripping which was annoying especially when in the shower and having to go on street to reset each time. The bathroom door on middle floor was stiff from day one and my daughter got stuck in it one day and we struggled to get her out finally she climbed out of window. We loved the fact it was home from home but we felt that such items like medicines needed to be locked away especially if families are staying.