Casa I`X

The family who run this place are incredible. So grateful.

Ramona mi ha accolto talmente bene che sarei rimasta una settimana in più solo per lei!

I loved this place! I had a room with a private bathroom, and there was a communal kitchen. Everything was simple but very clean. It was just four blocks from the central park. The family that lived there was delightful! The other guests were also friendly, and everyone seemed to convene in the kitchen to chat and prepare food. If you are looking for thd opportunity to really get to know a Guatemalan family, this is the place to stay! For me, the best thing about Guatemala is the people, and this family was charming. For English-speaking guests, you might want to know that the adults spoke only a little English, but the kids spoke it pretty well. I will definitely stay at Casa I'X anytime I stop in Xela. .

I loved everything.

The owners were wonderfully welcoming and really went out of their way to make me feel at home - truly exceptional hospitality

Nada. El lugar es una casa vieja y las amenidades eran terribles, ni el dueño contesta el teléfono cuando uno quiere consultar y mezcla negocios distintos en sus redes sociales. Dejo a dos niñas a cargo de "la recepción". El techo del cuarto era de lámina, el cielo falso estaba incompleto, el baño no tiene puerta y las camas eran viejas incluido las sábana y almohadas. No parece casa de huéspedes en lo absoluto.

Todo. De entrada, sin contestar el WhatsApp, no se entendía cual era la ubicación y pase más de una hora dando vueltas con tal de encontrar el lugar. La mamá del dueño tuvo que llamarlo directo para que contestará el teléfono. La ubicación es céntrica pero no es fácil dar con el lugar. Todo el lugar es como ir a una casa en la ruina. No es lugar acogedor, no se siente seguro y no parece casa de acogida. Solo sin cuartos y una cocina en común. Al final es una estafa pues contactan al huésped fuera de Booking.com para pedir pago adelantado y no honrar el acuerdo de cancelación libre de pago.

Location is good, we got a good and spacious room and the people were very nice ! Loved the dog too ! We enjoyed our stay !

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