4Alma St

How friendly everyone was and how it felt so homely

The fact I couldn’t stay longer

The room very clean and tidy,lovely that you can have pets to stay and cooked your food , lovely owners and friendly would stay again

The heating wasn't working as well ,the bed was ABIT uncomfortable,need a light outside to see door code as it hard to see at night ,part from that had lovely stay

The location was ok. Near the harbour and quite near to the city centre. It is in a residential street. The room was confortable. It had a good shower and toilet plus basin. Tea and coffee and kettle were provided and top ups available in the lobby. The door code and key safe were easy to sort. Other guests were friendly.

I didnt have any idea about what was happening on arrival and this made turning up feel a bit tense. I tried to ring and text the contact number several times and it was not available. It latwr turned out that person was away in the mountains where there was no signal. Luckily i managed to get to the accom on time despite some delays and the cleaner was able to sort things for me. This was not ideal. For the size and quality of the accom the fee is quite high but all was clean and comfy. The room was way too hot when i arrived so i turned down the radiator but then i couldnot seem to get it on half level so i got cold. As the duvet was v thin it would have been good to provide a spare blanket in the cupboard. Just to note that there is a leak on the bottom right corner of the radiator so the carpet was getting wet in that area. It would be v helpfil to provide a socket next to the bed head as many.people want to charge their phone and have it next to the bed to check time etc. There was a v strong smelling air freshener aroma in the room which i found overpowering. May be good to make this an option in future as it can be annoying to sinus related problems for some people ... i find it mildly irritating but opened the window so it was ok. It would have been handy to have instructions for viewing tv ... i couldnt find freeview or other programmes or perhaps the remote didnt work. It doesnt look like mine and I didnt know how to work it.

Everything

Only the location

Terrible and bed and bedding Totally sub standard everything Have stayed in better Youth Hostel’s Walking through a communal kitchen to get to the bathroom Mouldy shower hole in window covered in sellotape The staff were as helpful as they could have been given the conditions