Host & Stay - The Coachouse at Pilgrim St

The property offered good value, an excellent location, and was clean and warm. We appreciated the comprehensive information provided about the surrounding area.

Several issues impacted our stay: The broken downstairs communal toilet seat, reported immediately, remained unrepaired throughout our stay despite promises to fix it. Essential supplies were inadequate: only 5 forks, 3 toilet rolls, 2 dishwasher tablets, and no tea towel. While additional forks arrived late Sunday evening, this meant we couldn't properly use the kitchen during our stay. The property listing should clearly highlight: The bathroom arrangement (1 shared bathroom/shower for up to 16 people, plus 2 en-suites) The £60 damage fee in the initial pricing information While these issues were manageable for our group of 8, they would significantly impact larger groups up to the advertised capacity of 18/20 guests.

Lock box is always easy.

For us it was fine but some people might struggle to do the box as it’s so low down.

Spacious, comfortable & well equipped

Very cold when we arrived & took a few hours to warm up once the heating was on

Great location, clean and spacious, easy check in check out process.

Location and size of property for 8 of us was superb It was clean & comfortable and decor beautiful

There was no hairdryer! Not ideal for 4 women getting ready!! A few hats came to the rescue! We were told missing hairdryer had been reported and doing their best to rectify! This didn’t happen! Hopefully sorted for the next guests! lol!

Location, number of rooms

Could do with another bench in the kitchen, courtyard needed weeds, was just a bit tired looking.

Modern & Good location.

Nothing.

The number of bedrooms

Only one shared bathroom, 2 others were only en suite access.

Beautiful house, great location. Comfy beds and good facilities. The keypad was really handy as members of our group could come and go as they pleased.

Communication with the hosts was difficult, they wouldn't answer the phone and didn't provide the property guide until we were checking out. This contained various instructions on how to work things and the WiFi code. Cleaner was still at the property for over an hour past our check in time. Not enough toilet rolls left in the property. Only 3 for a booking for 13 people. Floors were very sticky. Seagulls are very noisy, bring earplugs