HYDE BEACH HOUSE THREE-BEDROOM, WATERFRONT, OCEAN AND INTERCOSTAL VIEW, ROOFTOP POOL, 5 MiN WALK TO BEACH, 25 min to FIFA!

Views and location

Al good

I thought the actual apartment was nice and I liked that it was right across the street from beach.

I wasn’t happy with a lot of the service , some of the staff and some of the amities and rules at the resort. First of all apartment was not ready for us at 4:00 and had to wait 2 more hours . The apartment was also not very clean especially the oven, microwave and other kitchen stuff. There was no mop, broom or laundry basket which should be basic necessities included in the apartment. Phone was not working, so I could not dial the front desk form room phone. Light bulbs in bathroom and kitchen were out. Elevator wait was horrendous and there was no ac in the elevators. Getting lounge chairs at the beach was very tough sometimes. And costly.

Es tal cual las fotos que muestran y muy cómodo para seis personas

Nada negativo

The only positive aspect of our stay was the location — it is convenient and close to the beach.

Unfortunately, everything else was very disappointing. The unit was dirty upon arrival, with a strong smell of weed that never went away. Our children’s hands and feet got dirty just from walking on the floor. The sofa bed had no bedding provided, and when cleaning was finally arranged, it was very minimal (only the kitchen and living room were wiped, with some spray in the hallway). Bedrooms and bathrooms were never properly cleaned. We also reported a clogged sink in the master bathroom. Maintenance never fixed it, and the one time they showed up was at almost 10 PM, when we were at the hospital with our child after an accident — completely unacceptable timing. Overall, aside from the location, this was a very disappointing experience.

Hermoso !! Todo tal cual las fotos !

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The location was excellent, the view was beautiful. The apartment have a great size and was very comfortable, except the sofa beautiful but a little bit uncomfortable.

That they didn't have extra garbage bags, one of the dinning room chairs was broken, but everything else was super!

The elevators are a disgrace. 25 mins to get down to lobby. Having to walk 30 floors up and down is ridiculous. Auto gratuity is ridiculous. Self serve beer out of cooler at pool at $10 each and then being charged 20% tip for me to take from fridge myself and walk away. Also ridiculous.