Big King room near SM - Fast WIFI

Unfortunately the shower never worked efficiently, must be repaired

The location was great! It was only a few minutes from Clark airport and also nearby SM Clark. Although it came only with basic amenities, the room was very spacious and also had a veranda for those that may like the outdoors.

It was hard to find. The contact person to get the key was not replying on time and it was in a totally different location from the actual room where we were supposed to stay. The unit also cannot be located easily on waze or grab apps.

Did not check-in due to a TOTAL MISREPRESENTATION of our room. See the rest of my review for more details.

There was no "private kitchen" as stated on the advertisement and shown in the pictures on Booking.com. When I tried to complain about the issues, the staff were quite disinterested and unable / unwilling to reach a compromise solution. When I was eventually given the owner / host's contact number, he / she would not take my calls. I then sent text messages / emails and received unhelpful half messages in reply. I requested a refund, which was initially promised from the owner, via a staff member on site, but as I type this review 13 days later, THERE HAS BEEN NO REFUND. I have had to begin a complaints procedure with my credit card company to obtain a full refund. In my opinion, customer service here is very poor and the information given to me was very inaccurate - bordering on being a scam.

The big windows and sunlight coming in the room. I can also hear birds chirping in the morning. I got it for only a little over ₽1,050/night

The headboard of the bed was unsightly and lots of dirt stains. The wall has some red stains that look like lipstick. The bathroom shower set had water stains collected from many times unattended. Curtain on bathroom too small to conceal bathing and pooping.

Very near all amenities spacious room with extra large comfy bed tull kitchen facilities available

Address was very vague We took a while to find location to get key

The lady who gave us the key was really friendly and cleaned daily.

The room was nice, but the kitchen was nothing like in the pictures (the fridge was full of old food, its impossible to cook because the kitchen is not even connected to the gas) We brought some coffee with us and left it in the kitchen and it disappeared the next day. The plug was missing in the bathtub and we only got shampoo for 1 use, even though we stayed 3 nights. There are 4 rooms in the house and I noticed that its possible to open the other rooms (tried only the one next to us) with our room key.