Urban Haven - Spa, Pool and Patio

The apartment is beautiful and very well decorated

The confirmation didn't come through with instructions on how to access the property, so I had to call the owner. She was very helpful, but at the end of the day, after a whole day of travelling, I was left scrabbling in a bush at 9 p.m. The instructions go to a message platform in booking.com. Not to your email and it says there are photo instructions but these didn't come through on booking.com. The pool and sauna were nice, but you can only use them between 6am and 8pm, which isn't mentioned anywhere. So I couldn't use them when I arrived and I probably would have booked somewhere else if I had known all of the above. Also, there was one lamp in the whole apartment which was broken, so it was big lights only. There is a coffee machine provided and tea bags but no milk or coffee, so if you're staying for a longer period of time and can get all your own stuff, it'd work, but for one or two nights, it's really annoying. Oh and there was a hair in my bed, definitely not mine. The rest of the place was clean and well decorated, but not worth the price for one night.