Host & Stay - Harbour Cottage

Perfect place to get close to everything 👌 😌 Nice and cosy 😊

The stairs just headed a handle rail or a rope down them ok

Location, comfortable sofa, nice size tv

Stairs and shower

Location, history, kitchen, view from upper window, comfortable bed.

Unpleasant damp/urine smell in main downstairs lounge room.

The location was nice, right in the village surrounded by beautiful scenery. Check in was easy.

Unfortunately we did not have a good stay at all. We were stopping for one night to rest during a trip along the coast. The property was superficially clean but the shower cubicle was extremely mouldy, I've attached a picture. One of the lights on the landing flashed brightly every couple of seconds when it was turned off. We couldn't stop it from flashing so had to keep the light on through the night. As the top bedroom does not have a door this disturbed our sleep considerably. The £25 we had to pay to avoid having to give a large damage deposit was annoying. If it has been a particularly lavish appartment I would understand but there was very little in the property and we were only there for a night. I knew we would not be able to park outside so was prepared to park in the car park, which is up quite a steep hill and cost £10 for 24hours. We didn't have £10 of pound coins so had a stressful time trying to pay online in an area with very little phone reception. I'd reccomend trying to have a good pile of coins to pay for the car park if you are staying here. It was a lot of money to pay for one night in a small, mouldy property. We only booked it so that we could rest well and it didn't allows us to do so. I wouldn't reccomend

Location

Stairs were steep and open on one side dangerous for anyone unsteady on their feet. Pouring with rain when we arrived and there were no mats inside door so we had to put kitchen towel down. The insurance/deposit. Steep for two night stay. Surely, Booking.com could have an annual insurance which would probably be no different from what we paid for 2 nights. Charges were not clear on booking confirmation which when I contacted Booking.com they agreed with but nothing done! It was unclear which car park was which at the top of the hill as arrived in darkness and ended up paying at the mosr expensive of the two car parks.

lovely area very quaint cottage with lovely features and everything we needed in it

nothing

Nice location

Not very clean

The location was excellent , 2 minutes from the beach and near all amenities .

Better communication about parking !! My husband spent over an hour trying to pay for parking, he tried 3 cards but he found unless you tick all the boxes, which is suppose to be a choice . It doesn’t accept payment . There is a camera recording time of arrival. With the difference of time of arrival and finally paying for parking we have ended with a 60 pound find as well as paying for three days parking . We will never book any property which is booked through Host and Stay . 15 emails, 250 pound insurance cover plus a further 25 pounds insurance , oh which is not refundable ……. Why ?

The location and the cottage was nice, clean, tidy comfortable

The booking procedure and paying the deposit was ridiculous. Never ever will I use this type of booking procedure and deposit method. Up to now I have had 24 emails in connection with this one night stay. Having left the property on the 18th, I may not get my deposit of £250 returned to my account. 10 days waiting for a refund on my deposit is ridiculous. GET A GRIP, and they had the audacity to charge me £10 for the pleasure of paying the deposit. Sorry, booking.com, but you have gone way down on my accommodation booking list. And by the way, no hot water in the cottage

The location was excellent, had everything we needed and used the space well. Comfortable bed. Reasonably priced. Warm and cosy.

Complicated induction hob and couldn't find the instruction manual anywhere. Perfect for 2 adults, top floor bedroom a little precarious with the stairs. Sofa looking tired.