Host Stay Fawcett Cottage

Great location and had everything you could want on site

It would be great if the outside furniture cushions where put away until guests arrived as it had rained before we arrive and they were sodden and could not be used. I believe guests would be happy to take them out of storage and put them away as necessary to keep them dry and fit for usage. It would also be good to have none slip mat for the showers my elderly mother needs this to feel safe

Clean, nice decor, good set up with large living area and kitchen. Nice garden too. Good location

Lovely location and setting, private, quiet, garden

Kitchen lacked cooking supplies to self cater for a family - ie jug, bowl, whisk, Coffee cups to use coffee machine A few areas if maintebance needed - drains, bathrooms, stairs

Great location. Lovely garden. Plenty of hot water. Free Netflix/Prime. Well equipped kitchen.

Beds were not very comfortable. Ashtray outside hadn't been emptied. Broadband code didn't work. Not as much car parking as led to believe. My main bug bear was Host and Stay. So many emails before stay selling us more stuff. Poor response times on important things and automated, completely lacking in personality, emails before, during and after our stay.

The property location and the property itself. The garden area and the off road parking.

Managed by HOST & STAY DIRTY ON ARRIVAL. Poo marks left in main toilet, Dirty oven, sticky worktops, Paw marks on patio doors and stairs ( we dont have a dog). On arrival on the Saturday we found the shower in the en-suite did not drain away and although we reported it to Host and Stay immediately no one could come until the Monday. We went out on the Monday and the plumber rang us about 5pm to say it was sorted but not to use it for another 24 hours- so Tuesday night and also that there was water stains on the downstairs ceiling where the water had come through during the repair. No cleaning products, broken crockery, stained mugs, Large cobwebs, no hairdryer which was meant to be available. ( Listed) Two electric hobs had been left switched on.

Comfortable clean beds. Two bathrooms Comfortable sofas