Uptown Parksuites Tower 1 at BGC - Staycations Up Above 12

ロケーション

滞在中にメンテナンスのため停電があり、34階から歩いて降りなければならなかったこと

The condo unit level is amazing

I like everything

Location is perfect. Close to everything. Front desk staff are nice and helpful including the security guard. Help us figure out how to access our room.

The room is not as advertised! It is supposed to have a1 bunk bed, 1 sofa bed and 1 queen bed. Instead there’s only a bed and a very uncomfortable sofa. They were 4 of us. My oldest sister who is 71 year old and my sister in law who is 51 had to share a sofa for 2 nights. Their feet were hanging off the sofa so they pretty much slept curled up sideways! They provided a single/twin foam which didn’t help much as there’s not much space. We were hoping to get plenty of rest prior to our long flight back to U.S. but instead my two family members were exhausted not being able to rest properly. they also claim there’s a view but there isn’t! It was covered by the headboard from wall to wall. The entire condo is very dark inside as well. Lighting is insufficient! This is by far the worst stay I ever booked with booking.com. I trusted the description but they were all a lie!

Close to everything, staffs are great and very organized and clean👍🏽

Nothing I didn’t like

The room was booked at 11PM and paid at the same time. This house is an apartment, so you need to get a room number if you want to move in. To obtain the room number, you can only contact the landlord. Because the Booking platform will not display the room number, and the host cannot be contacted anyway. So I didn't check in in the end because I couldn't check in, but the money paid will not be refunded. In other words, this is a deception. Both the platform and the landlord deceived me. The problem with Booking is that if I can’t check in at 11PM, why can I find a room, choose a time, and pay for it? The problem for the landlord was that there was no way to contact him, but he still got paid. So never book an apartment.

Very clean, organized, comfortable and convenient to all places around BGC. Staff and owner are helpful as well.