Host & Stay - Scotsgate House

Beautiful apartment fully equipped in an ideal location.will book here again if possible .the locals are extremely friendly

Lovely spacious apartment, central to everything in Berwick. Had everything we needed, could have stayed longer.

Not for you if you have trouble with stairs. No problem for us however - kept us and the dog active!

Central location for town amenities. Looking

Access Looking tired. Shower tray broken on last visit and not sorted Only tv access is fire stick, had to sort out account. Front door handle broken.

Good size apartment with everything you need. All the shops and sites are within walking distance. Travelled/booked for work and stayed 9 nights, would definitely book this place again in the summer for a family trip as Berwick-upon-Tweed is a lovely place.

The flat was exactly as it looked on your website & met all of our expectations (decoration & comfort-wise inside) apart from the horrible entrance alleyway - it could have been made more attractive as first impressions do count!! However it was cold inside when we arrived & the radiators were only on a timer with a max of 2hrs, so it warmed up quickly but if you went for 2/3 hours/all day, it was cold when you came back in!!

Having to pay a damage waiver up front before we'd even reached the deadline to confirm we were definitely going - we have never been asked to pay a damage waiver anywhere else we have booked - plus we were not told about it until after we'd confirmed we definitely wanted to stay!! The hot water was supposed to be 'on demand' but there was no hot water at all when we arrived! I switched on a switch next to the shower room before going out, - but still no hot water when we came in! The next morning I contacted Host & Stay who wanted a photo of the boiler, it wouldn't send despite being on their WiFi, I then got a text with instructions of how to turn the boiler on but it took all day to heat up! Also in the shower, the tray was damaged outside & the tray for shampoo etc was lying on the floor when we arrived, also the toilet didn't seem properly connected to the wall? (Also despite the guide instructions we still couldn't get the TV to work either)! Finally the only good thing to happen was because of the boiler not being on, we obtained a later check out on Sunday as compensation!

Central location

Dirty, the bathrooms in particular, ancient cracked crockery. Cold and poorly decorated, no outside views through windows. Dark entrance hall covered in bird droppings. Parking was a significant walk and no guidance provided for complex parking arrangements. Insufficient hot water for 4 people. Poor quality furnishings throughout, broken wardrobe locks.

Excellent flat with every amenity in a lovely location.

Apart from the weather which could have been better, nothing.

It was clean and relatively spacious too. Kitchen was good. Toilets was clean with good water pressure. Good information at each stage and contacts by the company. Good internet connection.

Difficult to find it as there was only a door to locate. Bed could be bit more comfortable. The house looked bit bare and could be bit more welcoming with more wall pics , plants etc. There was a locked ward robe which we could not open.

Quick and easy check-in. Great central location. Large bedrooms and comfortable beds. Well equipped kitchen.

Nothing to dislike.