Duchess Apartments Serviced 3BR Apartment in Colchester Perfect for Contractors,Temporary Housing, Relocations,Free Wifi, Secure Parking

The management was super responsive.

The shower could only be hot or cold, and there was no curtain with made it difficult.

Comunication with owner was exellent, but wat is terrible is comunication with Booking.com Necessary invoices for addition support was from owner immediately, but main invoice from Booking.com we still have NOT ( after many request ). For next time we will try use direct concant.

The location of the property is useful and the price is cheaper than others that are of a similar size.

The tired front door is a puzzle to open when you arrive which sets the tone. The bed sheets were filthy with hairs and blood stains, these were changed when brought to the attention of the owner but being greeted with them was unacceptable. The staff had accused our guys that stayed of removing a smoke alarm, neither of the two staying at the time smoke or even vape, so what purpose would that serve? The staff then accused our guys of breaking a shower head in a bathroom without a shower screen/curtain or even an extract fan, on a shower which doesn’t work. Left a really sour taste, this is the first time we have ever had to leave negative feedback on a property and we have been staying all over the country for different jobs for a number of years. Avoid at all costs.