Berridge Solo Stays - NG7

Nothing but it was paid for, so had no choice but to stay!

The place was dirty!! The sheets on the bed were dirty when I got there, the replacement sheets were also dirty. The carpet in the room had grease on it from the cooking area. The bathroom was dirty and mouldy, the cooker is an induction hob and only one pan worked on it. The heating and hot water didn't work, every day I had to sort out the pressure to get the hot water and heating to work. The other guests that stayed smoked weed in their rooms and the whole place stunk of it!!! WORST OF ALL I HAVE BEEN EATEN ALIVE BY BED BUG!! I was meant to stay an extra night but I couldn't sleep in that bed another night. I have bed bug bites all over me!! I am a student and I was on a training course for a month, so my parents paid for the room for the whole month for me. I didn't want to tell them how bad the room was but I am glad I never have to go back.

Little kitchen in the room was good, had a small work tops with cooker, kettle, toaster etc.

Bed was uncomfortable as it was an old plastic topped spring matress. Carpet wasnt very clean, hasn't been deep cleaned in a long time. Toilet roll holder in the bathroom was hanging off the wall. Mixer in the shower not working properly as it had one setting which was near scalding hot, would not adjust the temp. Very loud street, lot of noise each night outside up until about 11pm at night.

Easy communication with staff, the property was very clean and quiet and have enough house keeping utility.

My bed was not strong enough. the rope for the window blind needs sorting out.

Good location . But staff are not responsive . I told them someone open my door and no one replied