Host & Stay - 2 The Mount

Over 4 weeks since we went. STILL NOT GOT OUR SECURITY DEPOSIT BACK. Be warned, before you book with Host and Stay. Also requested earlier check in. But they said they couldn’t guarantee it until the day. That’s fair enough. But on the day, they offered it me for 30quid extra. Got a feeling these guys are all about squeezing as much money out of their customers as possible, and less worried about customer service. What a shame!!!

Accommodation was excellent. Well equipped and very clean. Allocated parking space was a bonus!

Had to chase Host and Stay for the access code for key box.

Location excellent. Contemporary, clean, modern and spacious accommodation.

The fact that the door code and instructions were not sent until lunchtime on our day of arrival. No outdoor balcony or space. No views.

This property was very easy to access, the key box was easy to understand. 1st thing i noticed was how clean it looked and felt, the bedrooms was big with nice bedding. the heating was easy to work and heated up quickly.

The added insurance before you travel was never mentioned, i didn't mind paying the £25 for 3 night if i had been told, as i would of sorted my own insurance and would of got it a lot cheaper. I dont like hidden costs, the hosts should be more up front about it, very sneaky!

Fantastic location with onsite parking. Clean and spacious accommodation.

Location, decor, facilities

Smell of damp, there was quite a lot of plug in airfreshners in the property. Not damp but possibly a local issue with the drains in the bathrooms

The house was very spacious, had everything we could possibly need! There were 6 adults who stayed so didn't spend a lot of time in the property but it was comfy and clean when we did!

Not always a bad thing but the downstairs bedroom was too hot for us as a couple. Even when turning down was still very warm! Anyone who feels the cold would be perfect in that room!

Spacious clean well equipped

Couldn’t get the cooker hob to work and the fridge froze our food. Also lots of stairs for older people.

Property is well furnished, the street is quite busy so you hear a lot of the footfall, particularly at night. The place was clean and the furnishings were nice

After booking you will receive several emails forcing you to pay either a £200 deposit which you’ll get back within 2 weeks of your say minus a £10 admin fee. Or pay an additional £25. For what? This really really irritates me. Just add £25 to the price if you’re that desperate

Nice and stylish. Great size. Good location

No heating