Beautiful Caravan With Decking At Hoburne Devon Bay, Ref 54058F

Quiet and sea view

Dog hairs everywhere even in the cupboards. Thick dust on blinds, kitchen lights didn’t work, toilet seat come off, felt every spring in the mattress, fridge didn’t work properly, front door struggled to open. Asked for special request but didn’t get it. No communication from owner although contacted them on number provided with items that didn’t work etc PAT testing on equipment out of date.

The view was nice, heating was always walm parking was close and felt secure,

No failt of booking.com was a PRIVATELY OWNED SHALLEY Place was run down, Decking covered in algae made it slippery, front door was stiff caught on the bottem frame, Chair cushion had what appeared to be blood drops on it, hot water was tempamental at best,tried to contact the number I was provided no answer, staff couldn't do anything as the place was privately owned, pillows provided may have well been sheets in a pillow case, overall I think the place needs a re think mattress has caused back pain, think owners need to make an investment stay there themselves and see how they fair

We love this holiday park and have stayed here many times, whilst we normally book direct this wasn't an option on this occasion.

We had a few issues -dirty crockery left in dishwasher - considering it's a 6 berth there isn't enough crockery to go around - we had no heating the first night, except from an electric fire which didn't heat the entire caravan. This was resolved at 5.30pm on the 2nd night, after hunting for the boiler to find out it wasn't working correctly - had to contact owner to locate WiFi details and where the leisure passes would be - leaky kitchen tap and shower in ensuite bathroom led to not very good night sleep - 2 flimsy flat pillows in double room with a very thin duvet - front door doesn't open properly unless you give it a tug, same for shutting it. We resorted to only using patio doors For what we paid for 2 nights. It certainly wasn't worth it

The pillows were useless. No small plates, not enough cooking utensils/baking trays.

Near to beach

When we arrived the accommodation had not been cleaned, the bedding had not been changed , there was dog hair on the sheets, the property smelt awful,I tried to contact the owner but not answering the phone, contacted the management company who apologised and said that they would contact the owner and ask them to get in touch with me, I left it a while and still no call from the owner, contacted the management company again who said that they had spoken to the owner and the owner had said that they would contact me, they said that they would contact the owner again, after a while I received a phone call from the owner who was apologetic and advised that they would contact the cleaning company and arrange for the property to be cleaned, the owner said that we could have a 20% discount from the cost of our stay as compensation for a bad start to the holiday, just needed to know how much I had paid with booking.com,a late check out and 20% off any further bookings, I thanked him but advised that a late check out would be of no use to us as we live 300 miles away but the 20% discount would be welcome after a 7 hour drive and we had to leave the property for it to be cleaned, I messaged the owner with the amount that we had paid as requested and then he started to back track , saying that it was not me that had been offered the discount etc, I messaged the owner back and have heard nothing since, apart from this, there was not enough crockery for 3 people let alone 6, only 1 bin in the whole property, the carpet in the lounge area was filthy, only I pillow each and that was really flat, so had to go and buy some pillows and crockery, no cleaning stuff and the vacuum cleaner was blocked ( we managed to unblock it) all in all a very poor experience

Was clean and location was fantastic for what we wanted to do

The kitchen tap had a leak and was dripping constantly. The toilet seat in the bathroom was broken and kept sliding off when ever we used it.

The location with beautiful sea view. The size of the caraven as we didn't expect it to have two bathrooms. Outdoor seating provided. Clean bedding and great storage. Teatowel and washing liquid provided.. Dishwasher and large capacity fridge was a bonus as we eat in.

The kitchen floor seemed not to have been bleached moped in a while! Knew white socks were very dirty after arriving and walking through. Sweets in packet behind the sofa.. other bits. 6 of us but only 4 plates, cups, bowls although plenty of glasses, plastic wine ones..

Excellent location in caravan park right next to complex . Also beautiful stunning sea view when sitting on decking . 2 bathrooms & showers were really good! Would definitely return.

Only small thing there was only 4 plates so when we had a Chinese we didn’t have spare plates & not many glasses. Also a toaster works be useful 😀

most of it

kettle on opposite sidse