The House Hotels - W20TH - Three Bedroom, Near West Side Market and Downtown Cle

The pillows were nice,the open floor house plan was nice.

There was alot of dust on everything,the front porch light did not work so made it hard to door dash. The railings going around the loft was a safety hazard very loose same as the ones on the porch. The back door was a hazard there is no steps and no light and a foot and half drop off to go to grill or smoking area. Ceiling fan did not work door handles were falling off the vent in the ceiling in the one bedroom was on the floor leaving a big hole. Decor was broke light plug fixture plates were missing smoke detector was missing floor had water damage. Only one burner worked on gas stove microwave handle was broke off and microwave was broke. Walls were dirty and marked up needs a painting. The internet was unreliable would go in and out. Didn't feel safe cause there was set of keys in the mailbox didn't know what they went to.

Absolutely nothing

The air conditioning upstairs was broken. The rugs were stained. There was junk in the corners of the rooms. The place was infested with biting insects. It was uninhabitable and we couldn't stay. We left after an hour after trying to reach the manager/owner. The owner was unwilling to refund us any of our money. Booking.com wasn't much more helpful.