Tropical Oasis - Rooftop Pool- Near Beach - Gym

Beautiful views, etc

Failed to mention the additional $300 deposit I had to provide upon checkin

Great location and nice facilities both at the building as well as in the retail spaces below.

Parking. At $40/night to valet or a bit more for 24 hour street parking, it adds up quickly. The surprise CC hold for incidentals was shocking.

the hotel location was great! close to the ocean and a few places to eat across the street. when i asked a question about something there was a quick answer in a text message. the bed was decent and the roll down blinds were great at blocking out the lights and sun. the bathroom was big with a separate shower and bathtub, with the tub being big enough to fit 2 people closely. the kitchen was nice also, it had a separate fridge and freezer stacked up on one side and microwave and washer/dryer combo underneath. the pictures on booking are accurate as at least to what the king room looks like.

Much could have been better. first, the hotel was booked through booking, it's not the same name listed on booking it is listed as Costa Hollywood Beach Resort, but when you get there is it called Beachfront Condo Resort, we had trouble finding it. the lady at the desk tells us that they are going to put a $500 hold on our card. on booking it only says $100 hold. then after that, she then tells us that there is a fee of $35 a day for resort fees! there is not one mention of this fee on booking. only the $100, we were appalled by this! of course, we could not do anything. went to get food, come back, and I look down and see a puddle of water on the floor, called the front desk and were told to take the bottom drawer out of the freezer, after that we went to use the washer/dryer combo, very nice having in the room. however, the dryer drum would not turn so that the clothes would dry. had to hang the clothes around the room and outside so that they would dry. when we called the after the first time trying to dry them, it took the maintenance 6 days to come and even look at it, along with the puddle of water on the floor. guy just randomly showed, looked at both said he had to get his supervisor with him to look at the dryer and he would be back in 10 minutes. fine. we waited for 45 minutes never saw him again the whole time we were there, and we were there for 11 nights!! asked about the dryer and the front desk person sent YouTube videos about having US take the machine apart and try and fix it!!! the front desk employee was no help at all!!!! many times, we asked about the dryer to no avail. they left no dish soap to wash our hands or just the few dishes that were used. had to fight to get new towels for bathroom and sheets for bed, after being told that they don't make it!!! we were guests that is something that is supposed to be done when requested!!! not to fight for it!! THEY TAX EVERYTHING ALSO!!!!

It’s very convenient to the beach you have everything close !!!

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the Pool and the room

did not provide clean towels or clean room while we stay nobody came to clean it bring clean towels another thing is the place does not have laundry.