Home from Home - 3bed Cavehill

The location of the house was 10-15 minutes out side of the city centre so made it easy to get to every location we wanted to visit. It was also ideal as due to the state and the smell of the property we didn't have far to go to get food as we were unable to eat at the property.

The house constantly smelt and made us ill we were unable to eat at the house costing us more than planned as we purchased food to cook at the property but unable to eat it and had to spend more by eating out for the week due to the constant smell of dirty laundry under the stairs, damp through out the house and it smelt like blocked drains coming from the waste pipes and grey water drainage that just got worse through the week, I went with my 2 daughters and my sister, my sister is receiving on going treatment for cancer and the smell made her physically sick and mentally drained, when we were in the property she had to seal herself in her bedroom by using her clothes to plug the gaps under the door and have the window open all day and night (which since being back has now caught a cold on her chest and having to see the doctor due to her low immune system),we were unable to use the heating as the hand written note that was on the side was clear but didn't turn the heating on, the thermostat didnt work so was constantly cold my sister was sleeping in several layers and her coat and hat just so she was warm, we contacted the host about these problems who was lovely she said that she would get the issues sorted but didn't happen while we were there, when we got back after our holiday I checked the reviews again and the previous visitors to the property said the same about the smell, so she was aware of the situation so should have got this sorted or contacted booking.com to make us aware. All in all our visit was what we had wanted for a while except the state of the property which was unfinished unkept and a serious lack of attention which for the £600+ i personaly wouldn't have expected as I have stayed in less pricey properties and hostels that were better kept. Only aloud to put 4 pictures but have more if booking.com request

• La réactivité de l’hôte lorsque nous avons signalé le problème d’eau chaude. • Le calme et le silence dans les alentours.

- Odeur nauséabonde d’humidité dans toute la maison, avec moisissures et coulures visibles sur les murs (soit disant une fuite récente mais vue l’odeur ambiante, et même dans dans les picards de cuisine on comprend que le problème est ancien) - Literie odorante (de type linge mal seché), housses d’oreillers abîmées laissant les oreillers apparents (fermeture eclaire cassée, nos cheveux sentaient mauvais au réveil c’est dire !) - Coupures d’ongles retrouvées sur la moquette de la chambre. - Manque d’entretien général : rouleaux de papier toilette vides et canettes de bière dans le jardin. - Portant à vêtements cassé, pas assez de serviettes et d’assises pour la capacité prévue. - Panne d’eau chaude durant le séjour, impossible de se doucher normalement. - Même la feuille d’accueil, griffonnée à la main et posée à la va-vite, reflète le manque total de professionnalisme et d’entretien de ce logement qui se prétend certifié. On est loin des standards attendus - Globalement un séjour stressant et indigne d’un logement annoncé comme certifié.

Convenient

The hot water system tripped out at least once each day.

Quite area

It is a little way out of Belfast CBD, but that ok for us

Very attentive host, well equipped home with a nice amount of space for a family/group. Nice quiet location with lovely views and regular buses.

Towels a little small for me personally but still glad they were provided.

The accommodation had everything you need. Would definitely stay again

The bath and couldn't find an ironing board

The house was lovely and clean, fantastic location , chippy , shops and takeaways. Not far from the airport and town centre.