EcoLoft Apartment - Best Choice - by Host4U

The accommodation was nice, well equipped and not so far from city center ( around 30 minutes of walking, or you can take the bus). The check in and check out was clear and simple. You have a supermarket 10 minutes away.

No curtain on top window, so your neighbors can see directly into your bed. No bed night stands No daily cleaning service ( or at least to have towels changed) Metal staircase was not the best idea, makes a lot of noise going upstairs and downstairs. In order to take the trash out, it seems that you need some kind of card to open the trash can on the street (luckily was already open when we needed to use it) Not the case but: they request a tax for late check in, which I do not understand since there is no one to welcome you, so no personal interaction, take the key, leave the key and that is it. Also, I was contacted after 3 months that the city tourist tax was not paid (not due to our fault). Not a problem, but I found the contacting method to be unprofessional, I lost a lot of time going back and forth with Booking to see if the message was legit or some sort of scam (not by the owner, but from someone else that pretends to be the owner). I wish they have informed us about the city tax before/during our stay or to have it in the description that is paid separately.

Cozy bed, nice design, great to have wash mashinr for longer trip.

Little bit too dark

Fresh and clean. Good AC and ventilation. Quiet area. Everything as you need.

Very good contact with the host. Apartment in a quiet and peaceful area, close to the store and public transport. Washing machine, iron, air conditioning, cleaning products - available on site.

Unfortunately, the oven was missing upon arrival and was not reinstalled for the entire month - a well-equipped kitchen was one of the criteria for choosing this apartment.

The stay went well until I accidentally forgot the keys inside the apartment... I called the contact number that appears in booking and after many calls and an hour and a half of waiting they told me that they would have to call a locksmith and I would have to pay the cost... I refused and then he opened the apartment door remotely with an application.... Terrible communication, really.

The location is good, just a few stops by bus to get to the train station and to city centre.

There were no written instructions of any type in the usage of the appliances or the key system. The host emphasized on I need to hold responsibility for any damage but I have to figure out how things have to be handled. I was locked out from the apartment since there was something wrong with the key and lock but the host refused to call the locksmith for me even though I can't speak Italian.

matteo’s place was so clean and just like in pictures! everything was provided in the appartment! also matteo was always available and flexible to me. would recommend 10/10!