Spacious 2BR King Suites w Pool, Gym, Laundry - Close to Downtown

Said it had two separate bathrooms each room

it had mold in there around the bathtubs. The toilet in one of the bathrooms was extremely slow and filling up, causing it not to flush if a person comes in after you. The staff constantly messaged me about things the whole time I felt like I couldn’t really enjoy myself. If you don’t renew your parking pass within 24 hours your car could get towed which I feel like it’s an inconvenient because if you stand in three days, you should automatically have that parking perk.

Clean and spacious

Dryer was loud and took too long to dry

The beds were comfortable and very clean.

The location is not for kids. There was activity all through the night. Our bedroom window was facing towards the parking lot and there was action throughout the night of loud people talking outside, and from above us on their balcony. There was heavy scent of marijuana coming from the balcony above us and in the parking lot as well as alot of people hanging out in the parking lot. Definitely not a place for kids.

It was private and very comfortable

I liked everything

I liked the communication before the actual stay

The air conditioner malfunctioned for the initial three nights. We were initially advised that we were operating the thermostat incorrectly, which was the cause of the cooling issue. However, it took some time for the technicians to diagnose the problem and identify the faulty components. Our Christmas plans were unfortunately disrupted due to the malfunctioning of the air conditioner and the extreme heat. Our original intention was to gather with my immediate family for a festive Christmas meal, which would have been particularly meaningful as it would have been our first Christmas as a family with our newborn baby. Upon my arrival, I noticed cockroaches and promptly reported them. Unfortunately, my concerns were dismissed until I brought them up again, at which point they were acknowledged. His response “Seeing insects of all kinds is very common in Austin, especially during the summer, when seasons are changing, and after a heavy rain storm.” Despite the numerous minor inconveniences that I disregarded, such as the flickering bathroom light, the shower head over-spraying water through the curtain, the malfunctioning closet light requiring the use of a phone flashlight, the dishwasher’s inoperability, and the laundry door being out of the hinges, I found the overall experience to be somewhat irritating. *Bookings only allows me to post four pictures

The property was clean and cozy

Was not able to use the pool or hot tub