Ngoc Anh Hotel 2 Ninh Binh

Great hotel, excellent location, friendly and helpful staff. English speaking.

Nice 3-star hotel with excellent service! Good central location, wit lots of street food around

Nice quietish hotel on a main road in Ninh Binh. Reception was very good and helpful; they let us have a shower after we'd checked out before our onward overnight train journey. Plenty of free cold water on offer, which was nice. They arranged a car and driver for the further-out sights (Tam Coc, Trang An, and so on), which worked well, although possibly a bit pricey. A nice place to stay but staying in Tram Coc might have been more convenient - we arrived on a late train, so had little choice. Breakfasts were fine.

This hotel is in the central of the area, so if you are looking to go to many places around Ninh binh, then this is a good choice. Some people recommend staying out of the city to get a better experience, but I would say that a central location allows you to go to many places. The staff is incredibly friendly; they helped us with many things, even let us shower way after we checked in. However, I do not recommend booking any tours or extras through the hotel. The motorbikes are a bit overpriced for the area, and the bus they booked for us back to Hanoi was very very bad (for the price). For example, we took the limo bus for 140K from Hanoi to HCMC (max of 6 seats). When we booked it back via the hotel, we were expecting a similar quality for the same price (140K). However, we were crammed on a 40 seat bus of only foreigners (if there are only foreigners, you know its overpriced). The bus experience isn't the staff's fault at all, but just want to warn you all to book your trips seperately from the hotel.

Hotel staff could not be more helpful and accommodating. They went above and beyond to make sure we were well taken care of. Beds are large, clean, and comfortable. Air conditioning and wifi are strong. Bathroom is modern with great hot&cold water (sometimes you need a cold shower in this heat!). Breakfast is very filling with choice of omelette or eggs, toast, banana pancake, fruit, juice, and incredible coffee. The host helped us find great food nearby and helped us book train tickets. He even picked them up for us and brought us to the train station. They have bicycles and motorbikes to rent for taking tours nearby. We sadly didn't use them, and stayed inside the whole time, because of a stomach bug. Loved this hotel and the staff and would highly recommend them to anyone passing through Ninh Binh.

The room was lovely, spacious and clean. The staff were friendly and organised tours for us including a complimentary transfer to the train station. Great breakfast with a good choice.

Ngoc Anh Hotel in Ninh Binh is great value for your money. It's no frills, but the host was excellent and the room super clean and the shower super hot. It's in a great location to discover the area and close to excellent eats (which the host will guide you to). You could rent bicycles and motor bikes from the hotel for a steal, and that was the best way to see the area. The host was the best thing about this hotel. He was super helpful and responded to our needs every time.

The customer service at this hotel is exceptional. Phuong, the manager speaks excellent English and is so helpful. He had great suggestions and assisted us with taxis and car transfers. The room is lovely but the twin beds are quite hard. The breakfast has a huge variety and you can order off the menu.

Very clean, nice room, great breakfast, very helpful staff, including taking us to the train station for free on the night we left.

We loved our stay at this hotel. For the price we paid, we though there was an excellent value. Breakfast was very good and plentiful, the room was clean, comfortable and spacious. We rented a motorbike to go to visit the area. The service was excellent and they looked well after us providing few recommendations for local restaurant to try out. They also organised a pick up transport for us to Hanoi with a company called "XE Vietnam" (which was fantastic - like a support comfortable min van limousine service!) for a very good price.