Makati Air Luxury Package - Laugh Sleep Brunch Surf 300 mbps Fast

I have contacted booking.com and their support on this issue has been terrible. But here are the problems 1. Lack of Communication On 28 December 2025, I contacted the host to ask whether a small number of friends (2–3 people) could briefly visit our room to eat and spend time together. I followed up multiple times asking for confirmation and an alternative contact method. These messages went unanswered for an extended period, despite repeated follow-ups, leading to unnecessary frustration and uncertainty. 2. Cleanliness Issues The cleanliness of the accommodation has been unacceptable: The fridge was dirty and contained leftover items such as ice bags and rice from previous guests. There are cockroaches present throughout the accommodation. 3. Maintenance and Comfort Issues The water heater does not work in one of the rooms, resulting in no hot water. One set of windows does not close properly, causing excessive humidity. This has resulted in significant condensation dripping directly onto the bed, making the room uncomfortable and unsuitable for sleeping. 4. Serious Safety and Privacy Concern At approximately 4:50 PM today, someone entered my room without permission. I was inside the room at the time and heard the door open. When I stepped out, the door was already open. This is completely unacceptable and represents a serious breach of privacy and personal safety. I immediately raised this concern, expressing that this behaviour is not okay.

Accessible.

First, the contact number is not a local PH number, have to call long distance just to contact the host because he is also not responding to the messages sent. Second, when we get in contact w/ the host, he was not very accomodating, was even surprised of the number og guests, which is already noted in the booking and we booked 2 rooms to accomodate all of the guests. We had children and having them to wait because the host hasn't prepared the authorization letter needed to check in was very inconvenient. The window of one of the unit is broken which is very unsafe as there are no railings and it is beside the bed. There was also no proper explanation about the terms and conditions of the building, and host doesnt communicate properly to its guest.

This property has poor management. They advertise with no clear address. They will get reach out to you after check in. Never a smooth check in as they will tell you. They have very nice pictures but be warned. It ruined our vacation. Worst is they demand for payment. The assistant should admit to the owner her fault of not assisting the client.

Wonderful stay! I had the pleasure of staying at this beautiful condo in Air Residence, Makati, and I can confidently say it was an unforgettable experience! The unit is the epitome of comfort and luxury, offering everything you need for a perfect stay. The space was immaculately clean, and I loved how spacious it was — the bedroom with the queen-size bed was so cozy, and the living room had a super comfortable sofa where we could relax. The kitchen was fully equipped, so cooking was a breeze, and the bathroom, complete with a hot shower, was an added touch of comfort. What truly made our stay special was the personal touch the host added, especially with the brunch they offered — it was prepared with so much love and warmth, making us feel truly welcomed. The location is absolutely phenomenal, just minutes away from shopping, food outlets, and an easy commute to Greenbelt Mall. You really couldn’t ask for a better spot in Makati! The host was incredibly responsive and went above and beyond to ensure our stay was perfect, taking care of every little detail. I highly recommend this place for anyone looking for a luxurious, comfortable, and well-located stay. I will definitely be back!

Everything was good !