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5.6 / 10 Guest Rating

Finest Accommodation Phoenix Park Phase 4 Lot # 1348 Portmore St Catherine

Lot # 1348 28 Sheawater Ave Phoenix Park Village Portmore St Catherine, Portmore, jm

Finest Accommodation Phoenix Park Phase 4 Lot # 1348 Portmore St Catherine - main view

About the Property

Luxurious 2-Bedroom Holiday Home
Indulge in the comfort of a fully equipped kitchen, flat-screen TV, and a private patio with garden views.

Convenient Amenities
Enjoy free WiFi, private parking, and secure full-day security for peace of mind during your stay.

Easy Access to Airport
Benefit from the property's paid airport shuttle service for a hassle-free journey to and from Norman Manley International Airport.

Experience luxury and convenience at Finest Accommodation Phoenix Park Phase 4. Book now for a memorable stay!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good6 verified reviews
AI Summary

Guests highly rate the updated washing machine and frequently praise the straightforward directions.

Categories

Cleanliness2.2
Service7.2
Location6.3
Room Quality4.2
Amenities5.2
Value for Money5.2
Food and Beverage8.3
Overall Experience6.2

Select topics to read reviews

A
aaronjmJM
Verified booking
solo_traveller
Standard Room
Stayed in Feb 22, 2026

"Totally unprofessional host and staff. Don’t expect much from this host"

2.0

The location

Nothing

Helpful?
A
akilttTT
Verified booking
solo_traveller
Standard Room
Stayed in Sep 15, 2025

"Very Good"

7.0
Helpful?
C
CaryelgbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 16, 2025

"Uncleaned environment"

5.0

The first property was fine it had an updated washing machine. The directions were straight forward. The place looks as presented on the website

We had to move two days after settling in which was fine, my issue is the communication as I inform the owner I would prefer to move in the morning. We had to move at night which was stressful and the next property was not in pheonix park village I, as the communication was poor: thr owner stated down the road I thought that was lot 3 in pheonix I as we were at lot 4 prior to moving. It was when we were moving the information was given that in fact it is pheonix park village II lot 3 536. The house was dirty cobwebs in the room, the fridge was not clean, we didn't have washing up liquid for dishes we had to buy our own, no hand soap in the bathroom, floor needed cleaning, old school washing machine outside the house did not wash my clothes properly and I had to wash them by hands as the machine soiled them, the machine don't work well. The owner need an assistant to manage the property, he had attitude when it comes to showcasing issues at the gate as they didn't want up let us in, putting family on the list and they struggle to get into the pheonix park, house needed cleaning inform him, he did not respond with the time on the day but the following day and no update to work around our time. We didn't have a broom in the house to tidy up a roach was found in the main bedroom which I took a picture of. This a very stressful place and I would not recommend it anyone. Poor communication and organisation

Helpful?
R
RichardjmJM
Verified booking
family with young children
Standard Room
Stayed in Apr 13, 2025

"MAGICAL"

8.0

Liked everything about the property only problem I had was the lock on the bathroom was broken

Helpful?
B
BramwelljmJM
Verified booking
family with young children
Standard Room
Stayed in Aug 29, 2024

"Passable"

5.0
Helpful?
P
PaulgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Apr 16, 2024

"VERY POOR SERVICE FROM THE HOST AND WILL NOT BE STAYING THERE AGAIN UNDER NO CIRCUMSTANCES."

3.0

The location of the complex was good and many places were accessible from where we were. The complex was gated with guards 24 hours.

Upon arriving at the front of the complex i was made to wait for well over 30 minutes outside as the security did not have my name down on the system. Upon finally gaining entry I was told that the property I should have been staying in was occupied and I had to move to another property until the following day. The next day I was moved to another property which again was not the property I booked on booking.com and was made to stay there for the remainder of the stay. Not good at all. The fee that we paid for for the accommodation was not correct as we were not in the property booked via booking.com. The one that we did end up staying is was slightly cheaper but this was not addressed by the host. The accommodation was okay but her are a few list of the issues. -No bedding on the first night - at temporary property. -No light for the main lounge area throughout the whole stay. - Shower fixing loose upon arrival and had to be partially repaired by maintenance man. -The microwave at the property was in very bad stated with rust and not fit to be used. -Wifi in the property was not very strong and we ended up using our data the majority of the time. -I ended up being stung by a wasp at the rear veranda of the property as there was a small wasp nest there, this was not picked up by the maintenance team or the host despite being told they do maintenance regularly. Thankfully I did not have a bad reaction to this sting. - AC within the property - I was made to feel that I was not allowed to use the AC within the property. The host contacted me on several occasions querying how and when I had the AC on and came across as argumentative and challenging. Tabs were being kept of how the AC was being used and several request were made to turn this off. At one point the water supply was disconnected by the water company due to an unpaid bill. We were also asked to share wifi with the neighbour. If I had space to write more detailed info I would. On a whole, very bad.

Helpful?