Desaru Beach Resort Family Suite 5GWifi Netflix D3A12

Just the location was good. Everything else was shitty.

I am extremely disappointed with my stay at your property. The host was completely unresponsive, and there were no clear instructions provided for the check-in process, which made the arrival experience very inconvenient. One of the bedrooms had a faulty AC and no fan, forcing one of us to sleep in the living room. Additionally, there were no water bottles provided inside the property, which is a basic expectation for guests. The rooms had an unpleasant smell, and the washroom tiles were dirty, indicating poor maintenance and hygiene standards. Overall, the experience was far below expectations, and I request appropriate action or compensation for the inconvenience caused. Not at all worth the price that I paid (550MYR)

Private pool

Amenities like pot and utensils readily available at beach resort so suitable for cooking. Location is superb if for beach getaway. Collection of keys also easy and seamless.

Bed not as comfortable / clean and wardrobes not functioning properly. Bathroom also not as ideal. Can consider upgrading the amenities in the room as the location is really nice for a chilling and relaxing holiday.