Newquay Bay Porth Caravan - 8 Berth

We arrived there and it was filthy. There was scum all over the appliances and mould all up the walls. There was mould of the bedding. We had to go out and buy our own bedding , The fire in the front room didn't work it was hanging off the wall. There was no heating only old plug in heaters in every room. When we complained to the cleaner they said they dont see no problem with the cleanliness and was sending laughing emojis and being very rude. We had no hot water for our children either as the water heater was broke so the owner said she would give us a full refund but then when it came down to it she only gave part refund and then ignored me when asking for the rest of the booking money. Currently going through booking.com to try get my money back. Will advise everyone to stay well clear. The caravan was shockingly dirty and outdated. Definitely not worth even half the money. The park owners was very nice and understanding and said they will be investigating as her caravan is not uo to standard of the park. We had to pay a extra £300 to book another caravan of the site directly while we was there and she wouldnt pay money back that we paid. Would advise everyone to stay well clear!

Everything. Filthy caravan. Rude cleaners and robbing owner that has not gave us our money back.

Liked how easy it was to get around the park and how close it was to Newquay town centre. The beds were really comfortable and that you are able to cook in the caravan.

The caravan was damp/wet when we got in but after having the heaters on for a few hours it dried out and it was abit outdated with the paint peeling and the laminate coming off the furniture.

The caravan was really spacious! There was 4 adults and an 18 month old on our holiday and it was more than enough room for us all to be comfortable. All the facilities worked fine and even a drive for our car which was great. Our baby enjoyed the birds every morning that you can watch from the terrace. In the car we was 10 minutes away from Newquay centre and 1hr from St Ives which we went to on Sunday. Thank you very much.

It was a nice quiet site not too far from the town center and had everything you needed.

Only thing I had trouble In the carvan was not enough baking trays to make a meal for 7 people. It wasn't a big issue tho got one from a supermarket.