Alishan Sunrise B&B

Its not quite clean as it should be, not elderly friendly nor did it provide a proper bed frame. As i was negotiating with the host, he promised me to refund me half of the total payment and we would not stay at the hotel. it means that he could still get some payment while two rooms were still be available for other guests. Amazingly and to my surprise, the host did not know how to process canceling or refund on booking.com, he had no idea how to use a computer or the platform or whatever. He then said his booking.com was managed by another company, the host called such company and the company helped cancel all of my reservation on booking.com. Then i left his hostel, without ever hearing back from the host or the hostel staff again. He did not refund me, did not get back to me, he also did not pick up calls from booking.com customer support or nothing. I would strongly demand this hostel to be contacted again about this refund matter, he made a promise to refund me NTD 2300 and its quite a small amount after we paid the full price of over NTD 5000 sth. The host is very dishonest, didnt seem to give a shit about the guest's requests and didnt seem to care how to use booking.com's service by himself anyway. It is unfortunate that i didnt record the conversations.

風景非常好、出門就能看日出，老闆還會來講解 很多貓咪

前往的路有點陡峭且狹窄，如果剛會開車的人來會有點可怕，但我爸爸開車技術很好就沒這個問題

猫咪很可爱。老板很热心，带我们看日出，还做了讲解。

这个不是民宿的问题。但是住在镇子上没有吃饭的地方，有一家7-11可以解决一餐。

貓咪很可愛，早餐雖然簡單但是很可以了，老闆人很好

貓太可愛了，捨不得離開