Al Balhara Resort & Welleness Spa

The room was not as photographed and while perfectly ok, was nowhere near as good as was advertised. However, the air conditioning was terrible and totally incapable of cooling the room. We raised various concerns about it and it was clear that the hotel knew there was a problem, but did nothing about it. Also, we had to keep asking for basic things, like towels, which were removed by the cleaners and not replaced. There was no soap provided. No ironing board was available - basic things that a hotel would normally have. The whole place felt like there was something very wrong and I wouldn't be surprised to see the hotel fail in the near future. The cost of the room was massively overpriced overall and the air conditioning was a real issue, given how hot it was during our stay.

Nice hotel with good public spaces. Strangely the bathroom had a bath, but no shower over the bath, so the only way to shower was to hold the shower head in 1 hand! This meant floor got very wet as there was no curtain and one of us slipped over on the floor as a result. Hotel was deserted and bar had no choice of beer.

Room was nice big and comfortable. Balcony has no outdoor seating Pools are nice, new one is still unfinished, no service around the pool, have to chase staff for towels and drinks. No food between certain hours, bar is open but again nobody around to serve you. Language barrier is huge issue. Food was poor First night there was a wedding felt like the DJ was in bed with me, 2nd night there was a table reservation under our balcony, both nights was very loud. Window seals in restaurant are dusty with dead flies, parts of the garden is well maintained other parts are overgrown. Would be the worst hotel I’ve stayed at. Would not recommend, it’s approx only 5kms from the city centre but it’s hard to get to, windy, small roads lots of traffic.

Sejour lamentable

Outdated room with minimal decoration / equipment (e.g. no TV, no guide on the hôtel or city). The hotel is big but there was almost no customers. Not a good atmosphere. They pretend being a 5-star hotel but honestly, it just deserves 3. Only positive point: the fish prepared at the restaurant was very good.