Pelican Bay 38 by Wild Dunes, with Amenities

Close to beach, private house, not much else.

Poor check-in, broken amenities, and dirty conditions made this stay a frustrating disappointment from the very start. Booked for our family of six expecting a clean home, working amenities, and smooth check-in. Instead: confusion at Gate 2, broken wristbands for pool access, dirty floors, dusty balconies, dishes with food residue, non-working outlets/ fans in bathrooms, and a bed so uncomfortable we had to move to bunk beds. Some staff were polite, but the overall lack of care and basic upkeep turned what should’ve been a relaxing trip into a list of avoidable frustrations. First impressions matter, and the initial runaround — not knowing where our welcome package was and having no one available to help — set the tone for a stay that never recovered.