South Facing Pool with Spa and a Game Room in Prime Location Near Disney

It was close to my mom house

The fridge was leaking water. The dishwasher was broken The fan didn't work in 1 room Their was coroaches in some of the bedrooms and beds. Flys in the house like 20 Ac was broken. I would set the ac to 70 leave for day by the time I get back to the house the ac was off the house was 85 degrees inside. This was a everyday thing. No one came to fix it. I told the staff. My son was taking a shower 🚿 in the master bathroom and the shower head fell off and hit him in the head. Told the staff. At this point with everything I asked for a refund they said no. They didn't want to fix anything either. This is when I contacted booking.com about everything. Than the company called me and told me I had to write a email saying I didn't want a refund in my email or they were going to kick me out of the house. Which i wrote there email but I didn't put anything of that matter in it I did say It a shame that u won't give me a refund based on everything that has happened. And I screenshot the picture of the conversation of my son getting hurt in the shower with her bc she said we didn't talk about it. After all that happened. I was sitting outside 2 houses down from my house is another rental house. There was 20 black guys staying in there. Sounded like a college party gone wrong. A fight broke out at the pool area i looked over and 1 black guy yelled over and said " mind your business or ill shot ill shot you". Well I went inside and i never went back outside to our pool deck again. The next morning I text the rental manager and told them I was moving out early due to the house is unsafe. My life was threaten and I will not keep myself or my son here. So this house has gone down hill.

Location to Disney Parks. Cleanliness was very good

It was a bit tired and could do with revamping in a few areas. ie. pool area, bedrooms could offer more furniture.

Exceptional property and great value for money lovely location not too close to everything but not too far away was perfect for me quiet residential area and felt extremely safe especially with the alarm system in the property

There was absolutely nothing to not like about the property and I would highly recommend it

Everyone was nice. If we had a issue they were there to fix it. We had a welcome package of food when we got there. Which they didn't have to do but did. On departure of the house we cleaned all the towels and folded them and put them on the dryer. All the sheets used we put them in the game room next to the washer. And we did all the dishes cleaned and put away. I might have left my mountain dew on the table on accident 3am my heads not all there 😅. But it should be a easy clean. We made sure we took care of it like it was our own. Thank you so much

The garage disposal didn't work. The front door 🚪 to the house had a gap between the door frame.. little things were wrong but we reported them as we noticed them. So they can be fixed. For the next family stays in. We also added batteries to the ac remote in the game room bc that ac was not working when we got there. So we set it to 77 degrees same as the house temperature.. so it didn't get hot in the game room.