Lodge 16 Private Villa

Spacious house, great pool. Location in suburb villa area and therefore is suitable if you look for quiet stay. Easy to move around with Grabs.

While in general in good condition the house needs some maintanence works here and there. Especially showers and bathrooms need refreshment and in some cases even repair. We also missed some essential kitchen items as we had small child and wanted to prepare home meals.

What i like the most regarding the house is the cleanliness of the house and of course it really have the aesthetic feeling for it. It's beautiful and have modern design. They have a beautiful swimming pool area, and the bbq area which located near the swimming pool is big and very good, have roof as well so dont worry about the rain. They provide the appliances for it as well. The hall is very big, nice and the dining and kitchen is good as well. They have 6 rooms (each have toilets in the room except the ground floor room) and it's very convenient. They provide body wash + shampoo, hair dryer, sejadah to pray, and iron + iron board. They also have washing machine and dryer, water dispenser and refrigerator as well. The aircond in all rooms and hall are well functioning and overall we are satisfied with the house. The location of the house is in Kuah town, and very near to YouSave supermarket, and chocolate Haji Ismail (and others) shopping area.

1. First of all, self check-in / check-out & deposit I want to suggest for the host to make self-check in / self-check out. It's easier for the customer and for the host as well. As for the check-out, we informed 15mins early that we shall check-out at 10am, the staff arrived around 10.10am and we have to wait for him to check the house and return the deposit. Actually, we quite rush that morning. So it takes time. That's why I would suggest to make self check-in / check-out, and if there's any problem, just informed us and deduct from the deposit payment. I suggest for the host to state the deposit amount at Booking.com so that we can prepare beforehand. 2. Guidelines I suggest for the host to make list of guidelines, do's and dont's and whatsapp / chat with the customer (at Booking.com). It's easier for us to beware the dont's and do the do's. Check-in guidelines and check-out guidelines. Check-in guidelines, including the preparation to pay the deposits, about the self check-in (if any), how to use certain appliances such as washing machine and dryer, bbq, tv, wifi ID and password etc etc. Check-out guidelines, regarding how to check-out (if any), turn off all switch, trash, etc etc. 3. Others Remote control for tv at the hall is not functioning. We have to use the remote at the master bedroom tv. Please check all remotes. I have complained on this. We cant access Hall Netflix profile and unifi tv. For electric gas, only one is function. For washing machine, need to service, it takes 2-3 hours to complete. Recommend to provide guideline how to use. Most importantly, pls put FOOT MAT at most area especially kitchen, entrance and pool entrance, because the floor is tiles, so it's slippery when the kids go out from the pool. I suggest to provide extra towels, pillow, blanket and toto. Lastly, i contacted the staff to get the wifi ID and password about 2-3 times, and I get it the next day.

Spacious, nice facilities especially swimming pool... all looks new... staff are friendly & helpful...

Mattress quite hard, less comfy but still can sleep....

New property very nice. Spacious living room and other area. Nice and big pool. Separated pool for adults and kids. Location near to town. Easy to find restaurants and shops.