Waterview Condo- Spacious 2 bedroom - Central - Steps to Beach

Location, Location, Location

The only issue that I have are 2 things. 1. The pier next to the canal need to be a little more safer by placing netting or some barrier so no will accidentally fall in especially when you have little children on your property. And 2. Your sheets need to be more cleaner.

We didn't get any of the amenities because it was an airbnb inside of the Hilton. Parking showed $20 a night in booking.com. We arrived onsite it was valet only and $55+ tax a night. You also had to pay for the total upfront or it would lock your room card every night because of a "balance" on the room. The hotel is literally next to a business road which was also a draw bridge. It had a school bell sound that goes off every time it was in use. So at 2 in the morning it wasn't very good. The unit bathrooms would periodically have a very strong order of marijuana. The balcony also had a mostly smoke joint on it. Breakfast was available but we had to purchase because we were told by the hotel staff that we were basically non existent because the suites are ran by offsite management. We couldn't even get towels or tissue from the hotel. We had to message the manager through the booking app and request towels. Out of 5 nights we got towels and 2 rolls of tissue once. We had to use the laundry facilities because we had 7 people there and very limited towels. We had beach days and pool days not to mention showers. It was an absolute disaster. The dryers were terrible and had to be used several times. Also it's $3 each for the washer and dryer. We had to buy tissue from the Publix and we were instructed by the app to use pool towels if we needed towels. Which are the hotels towels which we didn't technically qualify to use because we had the suite which was it's own entity. Felt like we were stealing towels. It was about a half mile or more to the beach not steps as advertised.

Property is beautiful. The unit was clean and plenty of space. Full bathroom in each bedroom. The only complaints we have are the beds were extremely hard and uncomfortable to sleep in for 3 nights. We all had sore backs and necks. Recommend upgrading the mattresses for better comfort for your vacationers. The refrigerator is small and was difficult to fit food for 5 people. Lastly the valet charge of $177 for 3 nights was outrageous and not listed anywhere in the booking listing. Other than that very convenient place to stay on the water, water taxi pick up right outside, nice outdoor lounging areas, big bar and restaurant and nice big pool, although chairs were hard to come by for a hotel of that size.

The cleanliness of the unit, specifically the kitchen and the closets.

All

Nothing

The location was incredible. Very good value.

The floors were not clean. If you happen to be in socks they were very dirty quickly.

Location is great. At stop #7 for taxi boat stop. Hurricane weather, so boats didn’t run one night. Pool was being renovated, so we were invited to another hotels pool. Staff at the front is excellent! We were allowed to check in a few hours early. Communication by host was excellent. Priced fairly. View of the drawbridge.

We had 6 people, we cooked both days and it was doable but a challenge. Two burners and a few pots (mainly small ones) knives aren’t great either. Fridge is not a full size one. Washer and dryer are not in room, they are used by all hotel guests.