Entire Flat in Newquay, 2 minutes walk to the beach and Clubs!

SCAM!!! DO NOT BOOK!!!

The phone number doesn’t exist and no one was at the property to let us enter or give us the key- we had to book another hotel last minute. Do not book this property, booking.com have done nothing about this despite being contacted multiple times.

SCAM. Do not book this property. They won't reply to messages and the phone number is a dead line. You won't be able to find the place or check in and then have to book somewhere else!

SCAM. Do not book this property. They won't reply to messages and the phone number is a dead line. You won't be able to find the place or check in and then have to book somewhere else!

There was a problem with accommodation, the PIN code did not work, we slept in the car and had to book accommodation elsewhere

Could not contact the owner, the phone number was wrong, I do not recommend, it is a scam

We believe this property is a scam.. We did not get access to the property and the telephone number of the property was non existent.

No access to property, no working phone number or way of contacting property owner. Booking. Com have not responded to my email complaint yet. And i had driven over 5 hours to have no property for the weekend which resulted in booking a hotel instead. I am requesting full refund and reimbursement for additional hotel costs.

The property manager was quite responsive, and the place was generally clean. The location is excellent, with easy access to shops, restaurants, and the beach, all just a minute or two walk.

There are several areas in the accommodation that could benefit from renovation to enhance the overall experience. For instance, the toilet cover in the bathroom was broken and almost detached from the toilet bowl, causing inconvenience during use. Additionally, there was no hook or designated place to hang towels in the shower, which made it challenging to keep the bathroom organized and tidy. The broken windows, which the property manager was aware of, need immediate attention to ensure the safety and security of the accommodation. It would be highly advantageous for the owner to consider adding hooks or a cabinet for hanging clothes, as well as providing towels and extra pillows to further enhance the overall comfort of the stay. The pillows that were provided were quite thin and could be improved to provide a better sleep experience for guests. On a downside, the accommodation's location on the first floor in a busy area means it can get noisy at night. The single-glazed windows do not effectively block out the outside noise, particularly from people walking and partying at night. One notable incident occurred where, at 2 am, the loud commotion of drunk individuals engaging in a street fight woke us up, significantly disturbing our sleep.

We were told to leave the premises, as we had a dog,even tho it said when booking that pets were allowed,the host told us if we didn't say a 150 pound deposit we would have to leave, he messaged to say if we left immediately we would get a full refund, I am still waiting for the refund as we left before 7-30 pm as was asked to , we had to find alternative accomodation and caused us a very difficult situation as we had driven all day to get there and was not able to drive back home, not happy ☹️☹️☹️

There was nothing to like about this property. It was disgusting.

The property was in an unacceptable state, no H&S measures had been met.