La Palazzo - Across Uptown Mall & Grand Hyatt BGC

Good location

Room description not accurate. Advertised as a 4 bedroom unit but we ended up in 4 different units across 4 different floors. When we asked why the rooms were separated we were told theres no 4 bedroom units in bgc.. so why put it on the description then? Spent more time moving between rooms instead of spending time with my extended family. The booking was also for 10 but the linen and guest kits provided was only for 8. The actual tower was Uptown residences but advertised as La Palazzo which in the next building so initially ended up in the wrong building. Good location but thats about it.

Key not working, ac not in good condition.

It has the good view, clean place and the staffs are helpful.

Good location

Kitchen sink had a sewage smell coming from it. We alerted the property agent and didn't offer to help. Extra towels was damp. Place was advertised as comfortable 2 adults 2 kids but it's more suited to 2 people. Sofa was advertised as sofa bed, but it's not. Instead a thin fold out mattress was supplied We booked for 2 nights. This place was so bad we immediately left the next morning.

The apartment is very nice, the kitchen table was already nicely prepared with plates and ready for the food and drinks to be put on. The apartment vibe is very nice, stylish accessorized, clean, quite comfortable bed and pillows. The host is very quick in replying and is there to assist in need.

As Europeans, aside the usual(towels, vanity kits)we are used to having small things waiting for us in the apartment( maybe a small water, soap at the shower, coffee pods), things that here are not common to leave as we've noticed; this is the only small inconvenient, but was not a problem, as we understood here is different.