5 Bed House Heathrow Egham Virginia Water Sleeps 7 or Up To 8 If Sharing Beds, Mid To Long Term Bookings Welcome

Easy location, quiet area

Beds uncomfy, generally needs a coat of patient, carpet had stains, garden uninhabitable, signage around property antiquated

Great house, ideal for a family get together. Close to Legoland, Wembley and Windsor. Be sure to visit Virginia Water and Gardens for a nice walk / day out.

Great location. Decent sized rooms. Good to have two bathrooms and one downstairs toilet. Travel cot was handy (no mattress but we brought our own so this was fine). Rooms matched the photos. Helpful to have the extra chairs in conservatory area.

Upon arrival we noticed the house had not been cleaned properly. We had 2 small children and a baby with us and had to spend our first afternoon hoovering and wiping down surfaces. The dining room floor still had food crumbs on it and on the dining table benches. The dishwasher was full and unclean with very badly stained dishes and cutlery (it was clear they had been left for a while). We had to move the beds in two rooms to make space for the travel cot and to add bed guard on either side, underneath the bed were filthy. We found lots of rubbish including crisp packets, lots of dust and used cutlery. There was also cereal underneath both beds. We went to empty the bins on our final day, only to find the two outside wheelie bins were full to the brim so we couldn’t put the black bags outside. To make matters worse there were no black bin provided so we couldn’t empty all of the bins. When we contacted the host, she asked us to buy new black bags ourselves and to keep the receipt. So upon checkout with three children, we had to factor it in going to buy black bags. After doing so and sending the host the receipt, we have not heard anything back about the refund for this or about any of our concerns regarding the state of the property which is extremely disappointing.

House was very comfortable. Location was great.

Kitchen could be better equipped with utensils and cookware, but no major issue

The property was very comfortable

Lots of space Wasn’t noises spite aeroplanes going over

Wasn’t cleaned properly. Kitchen utensils were filthy, cups have coffee grime and wine glasses have food stuck on them, cutlery was filthy… Mattress are cheap and uncomfortable Bathtub doesn’t drain! So black stuff was coming up! WiFi is shocking