Killington Center Inn and Suites 331

Dirty room no hot water

The foliage around the area was beautiful the rooms were nice. Just did not have what we were expecting from the booking description

A few things first, online when we booked there was supposed to be a year round pool the pool was not open, it also said there was a playground, we never saw one anywhere near by, it stated online that we could check in at 4pm and check out was 11am and when we received confirmation from the actual hotel check in time was 5pm and check out was 10am which really messed with our schedule but the was a no cancelation. Second, the bathroom could definitely use a little TLC and rust removal and the water was very rusty looking when you filled the tub and in the toilet. Third, the door is a let yourself in with a code that was fabulous I love contact free check in, but it stopped working the night before we left so we had to make sure someone was in our room whenever we went out, that is hard with two children. Finally there is a no smoking in the room which again I love because I have two small children, we smoke and would go outside a camera outside our room can show that and the staff came and "spoke" to my husband about not being able to smoke in the room when clearly he had just come inside it is cold he still has his coat on as they must have followed him in from smoking so they must have known he just came in and if not watch the cameras he never would smoke inside with our children!! If there was a smell it was from his coat.