6BR Luxury Home w Pool Hot Tub and Games room

Water wasn't hot

A spacious villa in an excellent location close to all the attractions. We really enjoyed our stay and would definitely return to this property. We had a couple of issues however, It was extremely easy to report these and the response times were impressive, and everything was sorted out quickly and professionally. The home has an amazing lake outlook and large outside patio area - a great place to watch the wildlife including otters swim past. All interior rooms are spacious and well presented and we felt really comfortable during our 2 week holiday. All instructions provided were easy to follow and check in was seamless.

Some of the furnishings could do with being changed as a little worn, however you should expect this when a property is rented out, and the cleaning could have been a little more thorough such as hair blocking a shower drain. The outdoor plastic sun loungers are really uncomfortable (and not the ones shown in the pictures) and could benefit from either cushions or replacing. This did not detract from the overall enjoyment of the property.

Loved the villa in general, its in a fantastic location just off 192, wallmart and other essential shops are near, staff at Upstay are great, it has a great view over a lake, so relaxing with a cuppa watching the birds or the otters swimming of a morning

So a little dissapointed at the villa, it wasnt as clean as could be, i understand that its rented out but the villa looks very tired and its in need of a refurb, we had damaged things everywhere throughout which were reported so blame couldnt be made at us, pool table damaged so didnt use it, blinds damaged or missing, or didnt work at all, damaged patio door, the new lock that was fitted fell off, noticed a patch of carpet upstairs was cut out and repaired, 1 of the beds damaged but managed to fix myself, pool only cleaned once in 17 days but not cleaned great, alsorts of bugs still left at the bottom, we had a look at other villas around it and its far behind, so the 4k i paid for 17 nights not worth it in its current state, but i would stay again if fully refurbished

The space the game room

The service never respond when I asked to heat the pool never respond that is bad . You need to respond . And when I call and talking with the woman was on the phone was mean .

Lovely quiet complex, lovely clean villa

Nothing

This property was very spacious and it fit all of our needs. Would 100% recommend if you have a big party like ours.

The hot tub was not hot, it had an extra fee , I think it should be hot since it is a "hot tub"