Willow House - Free Parking & Fast Links

Na

Firstly the property address was not listed on any details it wasn't clear that we had to pay 15 pounds to get the key and the Wi-Fi which was the cost of £7 of something seemed outrageous and on the details for the property there was a telephone number and that telephone and that telephone number was never answered so we got to the property at seven o'clock we got to the address we managed to find the the area we didn't know what number the property was and we weren't 100% sure which rode it was in the only thing we had was an email we tried to email the Host and they didn't respond to the next day so we had to try and go back onto the website and try and find the original booking that we booked with booking.com to see if we can find them address on that booking and we manage to look it up on a map and eventually managed to find the house number and then once we found the house number we found the keypad which was so stiff it was nearly impossible to get The key out The 15 pound that we paid to get the key what's for a damaged waiver but when you got inside of the property the quality and finish of the property well I would think is probably beyond any possibility of paying a damage waiver on the back of this I would like to say I would really appreciate my money back especially the 15 pound this does put into question booking.com's validity of properties and I think it's fair to say the next time I won't be using booking.com I'll find an alternative provider this is a shame as I've only put used booking.com for my hotel's in the past but they have really lost my confidence and there will not recommend them to anybody else I know this probably never get read by anybody and we're just be putting them to the archives but it is appreciated response

We absolutely loved our stay in this clean and welcoming two-storey Birkenhead home! It had everything we needed, with complete amenities and a warm, homely atmosphere that made us feel instantly comfortable. The location was perfect too—so convenient for transport and shopping. We’d happily stay here again!

Nothing

Very clean and comfortable and within a very short walk of train station.

Nothing

Perfect location, just outside the city centre, but easy to reach by public transport. Quiet and green, perfect for relaxing after a long day walking around the city.

The sofa bed did not look very comfortable, so we preferred to sleep more cramped in the beds.

Simple process with no issues

Very clean and practical.