Historical Mdina Gem, Lux HOME with Rooftop Pool by 360 Estates

Zeer mooi gelegen appartement in Mdina midden in de oude stad. Mooi ingericht en ruim van opzet. Mooi schoon en goede bedden

Everything

When we arrived all the electric had tripped, we had to wait until 7:30 for someone to turn up but it couldn’t be fixed also no hot water, we than had to drag 4 suitcases and 2 children and try and find a hotel for the the night at our own cost. The following day we were told everything was fixed, a couple of hours later again received a text saying it wasn’t! Then had to find another hotel ourselves at our own cost, the hosts 360 were no help whatsoever!!! Am still waiting for a refund which they seem shocked I want!

Great location in Mdina, lovely to have a roof terrace which felt very private. Spacious rooms. Comfy beds. Friendly owners who we met when we had an issue - they seemed to care.

No hot water to the showers when we arrived (now see this has been a previous issue too which is frustrating). For a short stay this impacted us quite abit. A temporary fix enabled it to work but with the compromise of a small leak over the toilet. We were told it is being replaced after we leave so hopefully not an issue for future guests however it looks like it’s been a long standing issue from the mould in that bathroom. Various leaks when it rains - down the steps from roof terrace area, above the sofa, and above the wardrobe on ground floor - perhaps this is normal for such an old building??

Great location and the roof top terrace was excellent

We arrived to find bags of rubbish in the hall of the property which took 2 days to be collected. We had no hot water for 3 of the 4 days of our stay and despite repeated promises nobody came to fix this issue.

Location was stunning, beautiful house with lots of Character and with everything you could need. Little plunge pool with jets was perfect for a late afternoon cooling off after a hot day.

Nothing