Unit 19 Villa Mia Apartment

Nothing

The bedding in the main bedroom horrible and stained 😭, it was so unpleasant.

Good

Bathroom too small

We liked that there was a separate shower to bath. The lounge was comfortable. The aircon works nicely. The bunk beds did have safety rails and lowish to the ground.

We battled to get into the unit, as the number provided by Bookings.com was incorrect, and when i contacted Carla she was very rude about me phoning her. Carla did give me the correct number to contact and we were then able to get the keys to the unit. When there, the only coffee table for the lounge is broken, the glass top was badly broken and has glass pieces still left in it, which is a very bad risk for injury to kids or adults not aware of it before seeing it. The beds are very hard and some of the pillows are so thin they may as well not be on the bed, the unit definitely needs to have new pillows that are comfortable. The kitchen sink had no dish soap and the sponge was filthy and couldn't be cleaned. The unit is a 6 sleeper with 2 sets of bunk beds, so the likelihood of kids in the unit is high. It would have been nice to have plastic bowls & cups at least for the kids, but there wasn't anything there for them, its all glass, so it could be a high risk of breakages in general. The window by the shower has a gap in it, the louvers have fallen, so it is uncomfortable showering by a window that can be seen into. The one bed room fan/plug was not working, which made a hot night a little unbearable. Some of the floor tiles have started lifting.

The 4 bunk beds4

There was no one at the gate when we arrived,check in was a bit of hustle. Also water supply was cut at 9 am,without any communication