Adina hotel Đa Nang Beach

Das Personal am Empfang war sehr freundlich

Das Glas der balkon Tür und in der Dusche war sehr dreckig

Rooms were a decent size but that’s about it

There is no more sea views due to the new tall buildings along the sea front, the “sea view” consists of a tiny portion of the city view. Towels smelt damp after one use and staff will not change until the 3rd day of staying. Deposit fluctuates between visitors, I was told 500k and witnessed another of only 200k, the only service you get with the deposit is 2 bottles of water each day. Attitude of staff is that they just don’t care. My room came with a bath however my hot water was turned off on the first day - easily fixed however the plug hole does not retain water and there is mould around the edges. Huge dust bunnies under the bed but I didn’t really care about that, just made me think of how clean the room actually is. Photos show towel conditions, cracked glass and the apparent ‘sea view’

Nằm ở vị trí rất tốt

Nhưng dịch vụ cục kì tệ, tôi đã ở rất nhiều ks, nhưng đây là nơi tôi không bao h muốn quay lại.

Ничего!!!!!!!!!!!!!

Убогий Старый Номерной Фонд Самое Грязное место для завтрака. Закрыть на ремонт.

They cancel last minute.

Great location. Friendly staff. Nice welcome. Air con.

Wifi very slow. Bathroom very old and dirty. Hairs in bath. Toilet was blocked. Poor lighting. Smelt unpleasant. Just do old and tired looking. Very small balcony. Bed really hard. Breakfast was boring. Absolutely filthy dining room. This hotel is old amd need entire renovation.

Đồ đạc trong phòng ngủ và phòng vệ sinh rất cũ, đèn ngủ gãy hỏng, đèn phòng vệ sinh tối, vòi nước gãy, khăn tắm cũ, ga giường ố vàng

WARNING: Booking.com Breaks Written Promises and Abandons Customers Do not trust Booking.com to protect you if something goes wrong with your stay. They will make promises in writing and then completely abandon you when the hotel refuses to cooperate. I booked the Adina Hotel Da Nang Beach through their platform. When I arrived, the room was a severe health hazard—trash under the bed, heavy dust, insects, and opened, used dental kits left behind by previous guests. I had to leave immediately for my own safety. I provided photo evidence to Booking.com customer service. Their agent investigated and explicitly promised me in writing that my reservation was "canceled for free" and that I was owed a full cash refund (over 12.5 million VND / 8.2 million IDR). However, when the hotel flat-out refused to return my money, Booking.com completely backed down. Instead of enforcing their own written guarantee and protecting me, they let the hotel keep my cash. To make matters worse, they tried to silence me by forcing a useless, partial "Travel Credit" (only 1.7 million VND) into my app wallet instead of refunding my credit card. Booking.com acts like they have your back, but they are just a middleman that takes zero responsibility when a property scams you. I am now forced to go through a lengthy Visa Chargeback process with my bank and government regulators just to get my stolen money back. Book directly with hotels or use a platform that actually honors its own refund guarantees. Avoid Booking.com at all costs!

Lokalita, parkování pro motorky

Domluva s personálem byla špatná, když je člověk o něco požádal, musel se několikrát připomenout, aby to udělali. Nepohodlná postel, nefungující úklid, prostěradlo nám ani jednou za pobyt nevyměnili, bylo roztrhané a celkově špatné. Nefunkční teplá voda první dny. Snídaně velmi skromná.