The 0val by Spires

The place was in a nice quiet area, with a useful driveway on the end as well so there was parking. Check in was simple and easy. A lock box and I was given the code. House, lovely and lots of cricket stuff on the walls. As a cricket fan I loved this. The best were quiet and very comfortable. WiFi worked at all times as did the tv and the stuff on it like Netflix. The host was lovely to talk to on the phone we well.

Paying for the deposit and stuff was very draining. I felt there were lots of hoops to jump through just to get the check in info. Paying a deposit was fun either. I understand the reasoning behind it but when you are on a time scale to find somewhere it took a long time to get over the line. I'd also like to mention the front door felt a bit weak and might need changing. The downstairs loo also struggled to flush but these can easily be sorted. Please see above for why this place is good.

Clean & comfortable .

On the day of arrival they messaged to say the French doors to the garden had been broken but maintenance had been , also not to use the decking area . They said the door would be difficult to open & close so we didn’t use it.

There were no instructions and so we had a cold shower the first night until we discovered the switch to turn on the water behind the coffee machine. The main bed was very uncomfortable on one side and so one guest had to use a spare bed. We had to call the agents when we arrived as we could not unlock the patio door into the back garden. We were told to use a little extra force, that they needed replacing and that as the garden was secure it would be ok to leave them unlocked if we were unable to relock. This happened and so the property was unsecure all of our stay. The freezer needed defrosting and we could not open the top tray, the kettle was of poor quality and the lid did not always close, (this was the same with the bin), the general cleanliness was not good. The outside bins were all full to the top when we tried to add our rubbish/recycling. The garden area was in very poor condition - the decking was broken in several areas and would not have been safe to sit on. There was rubbish lying around the garden - it all needed tidying - packets of water softener/general rubbish. Some areas of the house were very clean and facilities (coffee pods/teabags/towels etc) that were provided were good A bit of a maintenance overhaul, tidy up and clean would make this a great little property - oh and instructions on how to use equipment in the house.