Jo's Eden

The host provided an exceptional experience.

I was booked for self catering they sply with a very good and strong stuff like pots to cook, gastove, plates, glasses, spoons and more stuff that is needed and they do more what I was expecting

Everything is up in the sky at Jo's Eden

I liked the host. She was so sweet and helpful. She is guaranteed to help you with whatever you need.

Everything was on point . 10 out 10

The warm reception of the host. Perfect location that served the purpose of my visit, Will definitely come again

None that i can think of.

Edenvale is always a good location have booked multiple times other places via Bookings.com

The hosts where Friendly at the beginning when we met them. Thereafter could see an attitude change. Not sure why. I have booked many places never treated this way. We booked a room for two adults and two kids. On Saturday we returned from Carnival city late around 11pm. We had two additional 9 year old kids. The host noticed this and the next day insisted on R1200 additional charge. Even after I explained situation - there was no dispute on agreeing to pay the additional charge but at R1200 this was really unfair. The place itself - Main shower leaks - floor get flooded with water. Hot water last only 5mins and one person can only shower. The taps in the main bathroom after selecting to hot does not work. When we make final payment on bookings.com there is and additional charge of R400 for house cleaning. They only came at 3pm on Sunday to wash dishes. Then we had to leave the bedrooms and sit outside while they make the beds. This was around 5pm. So privacy now also an issue as we cant go bathroom or rest in rooms cause they there.Their story was they waiting for us to return. But no one was at the property in the morning when we left.They had gone to church in the morning. This was also inconvenience for us as now we must sit outside or in the room while they clean. And so many requests are you paying what time making additional payment. I told the host - I busy with braai as you can see , I will make payment. I stopped everything and went and made payment while they making the beds this was at 6pm. Could see now they were getting angry. Then questions what time you leaving - what time return so we can arm the alarms for property. If we arrive earlier after day trip must call them so they can disarm alarm before entering property. Basically we there to enjoy long weekend but we must explain and work around multiple replies to host on our departure and arrivals to the property.

The private andvsecured parking space gsve me peace of mind. Reliable internet connection

Very pleasant host who went out of her way to make our comfortable. Provided laundry service at no cost

everything was good

none

The breakfast was okay. The location is easy to access.

Nothing