Lovina 32-AI at One Residence(Ferry Terminal)

what I like is the view facing batam city

The place is totally "Mehhh", the floor was dirty. tiles were filthy. Both rooms have dust & ants. Simply unpleasant stay for me. Will stick to hotel next time.

Swimming pool,near to batam ferry terminal. Batam center.

1. Door need to use key to lock from inside apartment. Need to cha ge the knob to close from insode apartment. 2. Faulty bathroom cloth hangar & Shower head holder. ( Almost came out ). Danger can cause injury. 3. Remote control not working for 1 bedroom and living hall.

Nice, small, modern apartment next door to the Ferry terminal, so very convenient location. Lovely views across Batam. Nice on-site restaurant and swimming pool/gym facilities. Good and fast communication with host.

Bathroom could be a lot cleaner. Even when we asked twice, they cleaned it but there was still grime around the floor shower edge, bottom of the shower walls, and around the basin tap. Quite a simple clean could make a big difference. Would be good to have a few more things in the kitchen - tea towel for drying dishes and cloths to wipe down the table and bench. And two more bowls as they only have two... So as a family of 4 we took turns at eating!

1. The space was spacious enough for a family of 4. It had all the resources we needed such as the stove, cutlery, iron, towels. 2. The location is literally next to the batam centre ferry terminal which was so convenient. Opposite is the mega mall. Walk a few distance,there is an alfamart. 3.The bedsheets were clean. No weird stain was found. The apartment was relatively clean. However, a bit dusty. The good thing was that there was a broom and a mop, so we had to clean ourselves:/ The apartment staff will not change the bedsheets or clean the room while you stay. We stayed for 2 nights so it's fine but if you planning to stay for a very long then I'm not sure.

1. Although the location was very good, there is huge and loud concert that performed until 2am. It was during the weekend, not sure if they have it on weekday but it's was SO noisy... 2. There were 2 technical difficulties in the bathroom. The drain at the shower was clogged. We called room service and they were nice and quick to fix the problem. Second time, the bidet spray pipe was loose so there was water leaking. We called room service ,the staff were different so they didn't help. When we checked out and gave the room keys, she said to put it at the top shelf by ourselves. 3. It would be nice if there was a storage to keep our shoes. The first time we came in,we couldn't keep them next to the door as there is a fridge. The apartment became slightly more dirty because of our shoes😅